Sony: Message List

Re: Sony CDX CA600 Adapter

noreplyforum@eu.sony.com — Thu, 10 Jan 2013 17:03:33 GMT

Hi dimis_414,

I would say you almost certainly do. Most companies that make these sort of adapters make one for the manufacturer of the car you own (e.g. Vauxhall), and then another for whatever make of car stereo you have, obviously Sony in this case.

I'd contact the supplier of the adapter lead and ask them what other part number you require.

Hope this helps.

Re: I have problem with my Sony DSX-a30

noreplyforum@eu.sony.com — Fri, 19 Oct 2012 14:16:00 GMT

Hi sibox1337,

There could be a few problems, but the most likely ones that you could check are:

1. There are some USB devices that are just not compatible (might be worth trying a different manufacturer's USB drive if you have one to see if you get the same problem).

2. Don't connect the USB drive until after you have started the car's engine.

3. Make sure you have not exceeded the number of allowed folders/albums (128) stored on your USB drive, or the number of tracks in each album folder (500).

4. Make sure the file format of your music tracks is one of the ones supported by the DSX-A30.

5. If your music files are recorded in a lossless format they will not play.

6. If your music files are copyright protected (this is the case sometimes with purchased tracks that you might have downloaded) then they will not play.

I hope one of these suggestions may help you?

Best of luck - hope you find an answer.

Re: How do I remove the CD magazine from CDX-71 without power?

noreplyforum@eu.sony.com — Fri, 19 Oct 2012 13:59:41 GMT

Hi gio300zx,

There isn't really a way of doing this without power - mainly because if you managed to achieve this you would leave a CD in the play position inside the autochanger so would still have a problem!

I wouldn't recommend trying to apply 12v directly to the bus connector (even if you knew the right pin), but if you have a 12v power source available then the best thing to do, seeing as you've also removed your head unit, is to connect the bus connector between the head unit and the autochanger (as it was when in your car) and then from the head unit put just the yellow and red wire to +12v and the black wire to -12v ..... the eject button on the autochanger will then work and both remove any CD that is in the play position and eject the magazine.

Hope this helps

Re: CDX-GT35U night-mode

noreplyforum@eu.sony.com — Wed, 19 Sep 2012 21:21:19 GMT

No problem - glad it helped!

Re: hello.sony cdx-s22

noreplyforum@eu.sony.com — Mon, 17 Sep 2012 14:44:01 GMT

Hi Rudolf82,

ATRAC3 was the latest version of the codec used (most famously I suppose) by MiniDisc. However, if you still use a copy of Sony's software 'Sonic Stage' (a bit like Sony's version of iTunes I guess) then you could use this to rip (record) your CDs into ATRAC format and then use the software to create an ATRAC CD that would then hold quite a lot of albums on one disc.

The CDX-S22 would also handle other formatted CDs though; for example with MP3 music if you're just trying to create a compilation CD with many tracks/albums on it.

Don't know if that answers you question?

Re: XAV 601BT

noreplyforum@eu.sony.com — Fri, 31 Aug 2012 16:13:59 GMT

Hi djwilliams100,

Don't know for sure on this, but my guess is probably not. I'm assuming that your phone would be connected with Bluetooth, and I'd be doubtful that spoken navigation instructions would be transmitted this way ..... and in any case I'm sure couldn't interrupt the music if it were being played on the XAV-601BT rather than through the phone.

That said, I believe it's possible to add a dedicated navigation module to the XAV-601BT, and that would almost certainly do what you want - if you feel like treating yourself further!!

Hope this helps?

Re: Browsing Multiple iPhones - MEX BT3900U

noreplyforum@eu.sony.com — Fri, 31 Aug 2012 15:41:49 GMT

Hi TimO,

Could be a long shot as the manual is a bit ambiguous(!), but when you press and hold the 'Browse' button make sure that the unit is switched to a source other than 'BT Phone' as in this mode this is when it accesses the call history I think...

Worth a try - hope it works!

Re: MEX-BT3900U and Samsung Galaxy Tab

noreplyforum@eu.sony.com — Fri, 31 Aug 2012 15:28:58 GMT

Hi digitaldj,

I'm not sure about a definitive answer to this as I'm not familiar with the Samsung Galaxy phone.

Bluetooth connection and functionality depends on the 'profiles' that devices support. I'll give an example of what I mean: HFP (Hands Free Profile) allows phone calls to be made over Bluetooth, but if you additionally wanted to stream stereo music, both devices also need to have A2DP (Advanced Audio Distribution Profile). It doesn't always follow that having one profile automatically means you have them all.

In your case, PBAP is required (Phone Book Access Profile). The MEX-BT3900U certainly supports this, but whether the Galaxy also does I don't know - that could be the problem?

The other thought that occurs to me is that with Android phones, you have a choice of where you create your contacts - either on the phone, or on your Google account - where do you keep your contacts? If you keep them on your Google account (benefit of being able to share contacts across any other Android devices you may have, and your computer etc), I'm guessing the PBAP functionality would not be able to access it here as it isn't technically on the phone's phone book (if you see what I mean!).

If your contacts are on your Google account, you could always create a contact on the phone's memory and see if the MEX-BT3900U can see this - if not I guess it might be back to the phone not supporting PBAP.

Not sure if this helps.

Re: CDX-605 Problem

noreplyforum@eu.sony.com — Tue, 21 Aug 2012 09:48:13 GMT

Hi Bollyw,

Difficult to know what the problem is here...

A couple of things I'd be tempted to try:

First check that the phono plugs (the red and white audio connectors) to the CDX-605 are securely fitted at both the autochanger and stereo end.

The only other thing I can think is that I seem to remember some stereos had a 'source tone' memory - can't recall if yours was one of them though. Anyway, all this meant was than you could set the bass and treble controls independently for each source i.e. radio, cassette, CD. I wonder whether it's possible that you have a reasonable setting for bass on radio and tape, but it is turned right down for CD - which would also mean that the D-Bass switch would also not have as much effect when on CD. Adjusting this source tone is simply a matter of listening to whatever source you want and then using the SEL button to scroll through bass and treble settings - and then doing this for each source in turn including CD (that's assuming your stereo is one of the ones that does this).

Don't know if this will help?

All the best.

Re: NO FM CHANNELS

noreplyforum@eu.sony.com — Tue, 21 Aug 2012 09:21:16 GMT

Hi tobyhewitt,

Almost certainly an aerial problem.

What kind of aerial does your car have?

A few thoughts depending on the answer to the above question:

If you have a screen/heated rear window type aerial, make sure power is being supplied to the aerial (this is because these often use an amplifier to boost the signal) and without power you'll hardly get any reception.

If you have a normal body-mounted aerial, a few things you could check: first that it is plugged in securely at the rear of your stereo, secondly that it is earthed adequately to the bodywork of your car, and thirdly that the aerial is not shorting out with the body of the car (can happen for example if the aerial lead has become trapped and the insulation is severed).

If you're uncomfortable with checking these things yourself, I'd certainly recommend finding a friendly local car radio shop. I think it's pretty unlikely that the stereo is at fault if everything else is working fine, so should be quite quick to put right I would guess.

Hope this helps.

Re: Will a Sony CDX-DAB700U operate a Multi Disc Player?

noreplyforum@eu.sony.com — Tue, 21 Aug 2012 09:07:24 GMT

Hi Rob,

I'm afraid the CDX-DAB700U does not have a facility to add a multi disc player. I think this is a pretty recent model, and as far as I know Sony don't make multi-disc players anymore.

I think the reason Sony stopped making the multi disc players was because of MP3 players coming along basically. The multi disc players used to hold 6 or 10 CDs (depending on the model); an MP3 player or a USB stick can store many more CDs worth of music and are a fraction of the size ... so they killed off the demand for CD autochangers.

So I suppose the answer is to spend your money on an MP3 player or a USB memory key (if you don't already have one), and want the same sort of facility that an autochanger would have offered. In terms of additional cables if you go this route, you shouldn't need anything special, unless you use an iPod, in which case there is a specific lead (RC-100IP) that is recommended to connect it to the USB input on the front of your stereo.

Hope this helps?

Re: No code for CDX-M8800

noreplyforum@eu.sony.com — Tue, 21 Aug 2012 08:54:03 GMT

Hi happymatty,

Unfortunately, I don't think there's a quick fix for this. This particular model has a function for the owner to set their own security code if they so choose. The fact that your model is asking for a code tells us that one has been set - so the only way of knowing what the code is, is by asking the previous owner (that would be the closest to a quick fix if that's a possibility).

Otherwise, if this isn't an option, the only route I can suggest is that you'd have to get in touch with Sony (I note the manual says something like if you do set a code, don't lose it(!) so how straightforward a solution there'd be I'm not sure).

Sorry this doesn't help directly, but hope you get some joy with asking Sony if there's a way to reset/deactivate the code.

Cheers.

Re: CDX-GT300 low voltage cutout

noreplyforum@eu.sony.com — Thu, 09 Aug 2012 11:40:35 GMT

Hi Andy_CC,

All stereos will cut out once insufficient voltage is provided, although what that precise voltage is I don't know.

I guess the only thing I would say is that as long as your car battery is healthy (which should usually be the case while the car is running due to the charge from the alternator) then that point of insuffcient voltage should normally not be reached. If the stereo is cutting out, this would most probably be an indication of a battery or wiring problem.

Don't know if this helps at all?

Re: Giga Panel issue

noreplyforum@eu.sony.com — Thu, 09 Aug 2012 11:32:15 GMT

Hi latestarter2,

I think the thing I'd check is whether the two power leads all stereos have (a red and a yellow wire) are connected correctly. I say this even though you are using a recommended wiring kit. The reason for this is that while I'm sure the kit is fine (I've used Connects2 kits before and they've always been spot on), the wiring to your Sony stereo (that was supplied with it in the box) can be wired in a few different ways to cater for different makes of cars.

The red and yellow power wires on the Sony wiring harness should ideally be connected as follows: yellow to a permanent 12 volt supply (that's on even when the car is off - to maintain the clock function, radio presets etc), and red to a switched 12 volt supply (that is only on when the car's ignition is on). The trouble is, some cars effectively reverse the red and yellow (switched and permanent feeds) on their wiring harness, and some cars only have a permanent and no switched feed! As a result the Sony harness has to allow for any of these possibilities.

It sounds to me like the red and yellow wire may be the wrong way round for your Alfa 147. So the first thing I'd try is to switch these round (you can't do any harm by trying this - it will just work or not work!). To help do this you will find that part way along both the red and yellow wires Sony provide a bullet connector which allows you to unplug and reconnect the other way round. The other possibility is that your car doesn't have a switched 12 volt feed (sometimes referred to as an accessory feed). If this is the case both the red and yellow wire from the Sony stereo need to be connected to the same supply lead from the car - you will notice that one of the bullet connectors I mentioned a minute ago is actually a double which allows two cables to be connected to one supply, so hopefully all eventualities are provided for! As I said though, you can't do any harm by trying the different configurations, it's just that only one will make the unit switch on properly so you can play your CDs etc.

I've included a diagram below that I hope illustrates what I've been trying to explain!

Hope this helps...

Re: start up volume - can it be set by user?

noreplyforum@eu.sony.com — Thu, 09 Aug 2012 11:04:10 GMT

Hi devilfrog,

You don't say which stereo you have, but I can't say I remember any that had this feature unfortunately. That said, most of those with electronic volume controls, do build up to the previous volume level from zero (albeit quite quickly) so at least you have a chance to react and adjust the volume level before it hits the full previous level! The only problem with this is if you are using additional external amplifiers, which can take a moment or two to activate when you first turn on the stereo - and possibly enough time for the volume to have already built up to its previous level!

Sorry not to be of more help...

Re: head unit/cd changer

noreplyforum@eu.sony.com — Thu, 26 Jul 2012 08:00:00 GMT

Hi bobcwf,

The CDX-656 is one of the newer varirty of CD changers with the sony BUS connector and the phono audio connectors, so I reckon this should do nicely!

Re: Adobe ID and password problem

noreplyforum@eu.sony.com — Wed, 25 Jul 2012 16:12:47 GMT

Hi scrim369,

Just a thought - when you say that you have 'reset' your ID and password many times, have you changed one or the other to something new? If this is the case, that could be the problem. To successfully download and read a copy protected eBook, you must use the ID and password that was used at the point the eBook was purchased - a new ID or password would be OK for any later books purchased, but not for any purchased on a previous ID/password.

Hope that helps?

Re: syncronize music to Walkerman

noreplyforum@eu.sony.com — Wed, 25 Jul 2012 16:01:39 GMT

Hi mortenaasen69,

It depends a bit on what Walkman you have, but if there's a 'Z' in the model number e.g. NWZ--- then you should be OK. I'd recommend using a bit of Sony software called Content Transfer (link below) as you can drag your music directly from iTunes and drop into the Content Transfer window that will then do all the work for you!

I've been using this for a while now, and it works pretty well.

http://www.sony.co.uk/support/en/product/NWZ-X1060/downloads/Con_trans13

Hope that helps

Re: cdx-gt550ui i-pod connection

noreplyforum@eu.sony.com — Wed, 25 Jul 2012 15:49:59 GMT

Hi i_pinnick,

Just another thought: I wonder whether later iPods conform to the same USB standard as more generic devices like USB sticks - the reason I say this is because I note that Sony recommend the use of an optional special lead in the manual for the CDX-GT550UI if you're using an iPod (RC-100IP). Might be worth a try to see if this sorts the issue?

Hope this helps

Re: head unit/cd changer

noreplyforum@eu.sony.com — Wed, 25 Jul 2012 15:40:44 GMT

Hi bobcwf,

You should be OK with any of the later generation CD changers - by later generation that would be anything that was connected to the head unit with phono plugs for audio and with a data connection cable that Sony used to call unilink I think. Prior to this, the old A series CD changers used a round multi-pin DIN connector lead only (that did both audio and control functions) - this would not be compatible.

If you've got a CD changer model number in mind, I might know which category this falls into and therefore whether it would work with your head unit or not.

Hope that helps?

Re: CDX-DAB700U aerial installation

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 15:43:35 GMT

Hi heemoth,

Not sure on a definitive answer to this - I always thought that keeping DAB aerials separate is the best idea, plus glass mounted aerials are not always the best...... most experts seem to advise fitting roof mount antenna to ensure the best reception (I assume for this reason).

I found this site pretty good for advice and checking out what aerial solutions are available: http://www.dabonwheels.co.uk/

Hope this helps?

Re: Question about sony mex bt5700u

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 15:35:44 GMT

Hi Churchillnlc,

The only thing I wonder is if you have got hold of a model originating from somewhere like the USA - they don't have RDS in the States for example, but do have the BT5700 and it wouldn't have any RDS function buttons?

The static noise you have - is it only when the car is running by any chance? If so, it might be something like ignition interference. It is possible to get suppressors for this type of interference, but I'd recommend seeking out a local in-car specialist dealer and asking them to check it out for you if this is the case.

Hope this helps.

Re: Autosleeper Duetto radio

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 15:25:06 GMT

Hi HildaB31,

This unit doesn't need a code, so I would guess the way the unit is wired up would be the most likely thing to check out.

Re: Sony Satnav - Activate Advance Warnings

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 15:16:34 GMT

Hi Billy,

I had a similar model, and I'm trying to think back to what I did, but I'm pretty sure you had to pay a subscription for this camera information. Trouble is Sony stopped making portable satnavs about 4 years ago, so I don't think you'll have any joy with activating anything now sadly as the information would have been provided by a third party rather than Sony themselves, and if they don't support the product now.....

Re: XNV-77-BT FM TUNER

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 15:03:36 GMT

Hi sean2e0saf,

This unit has RDS functions, so as long as you are listening to a station that broadcasts RDS information then you should get the station name displayed. You need to at least have the 'AF' function activated for this to happen though.

If you have AF switched on and you're listening to a station that you know has station info, then it might be worth checking your aerial - you do need a decent signal to receive this extra information even if you just have enough signal strength to hear the broadcast.

Hope this helps

Re: Sony CDX-GT25 display

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 14:51:38 GMT

Hi Pants1974,

I think I'd try removing the front panel and cleaning the terminals with a cotton swab first of all.

If this doesn't work, many of these stereos have a reset button on the main unit underneath the front panel - if you have one then that could also be worth a try.

Hope this helps.

Re: BT4000U initial power issue

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 14:36:24 GMT

Hi nightmare080584,

This does sound a bit odd! The only thing I can think of is that it might be something to do with how the car provides power to the stereo. Usually you have a switched 12v supply that turns the unit on and off with the car's ignition (red wire to the stereo and sometimes called an 'accessory' position), and a permanent 12v supply (yellow wire to the stereo) that backs up presets on the radio, clock settings etc etc. However, some cars don't have an accessory supply, or even sometimes the permanent and switched 12v supplies are the opposite way round on others.

Consequently, there are a number of correct but alternative ways you can wire up your stereo depending on the vehicle you're installing it to. I've included a diagram that shows the choices below. It might be worth trying the different ways (you can't do any harm but only one will probably make the stereo behave as you would expect). I wonder whether the option connecting both the red and yellow wire of the stereo to a permament supply from the car might be best for you - the only downside is that you have to remember to use the power button on the stereo itself when you leave the car.

Don't know if this helps?

Re: Connecting powered sub to DSX-300BTX [?]

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 14:19:57 GMT

Hi Steven,

I wouldn't recommend this - this is not really safe. Typically, the permanent supply yellow wire to a car stereo is only designed to provide a few amps of power .... an active subwoofer will usually require a fair bit more power to run it properly.

At best, if you did this you'd probably find that the sub would keep cutting out ... at worst it would most likely keep blowing the fuse on the yellow supply wire (and even worse if the fuse value was too high, some physical overheating of the wire and physical damage could result!)

Even though it's a bit more work, connecting your sub directly to the battery as recommended using the right gauge cable (and correctly fused at the car battery end of the cable) is definitely the best plan - it's safe, and besides you will get the performance from the sub that you've paid for.

Cheers, hope this helps.

Re: SONY XAV-601BT

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 14:03:53 GMT

Hi HONEBOY,

I think this might be to do with how the unit is fitted. There's a light green wire at the back of the unit that's supposed to be connected to your handbrake/parking brake. I believe it has a button on it that enables/disables the video functionality of your stereo when the parking brake is applied or not (the idea being that when the brake is off, and the car might then be moving it is not possible to watch a video for safety reasons).

I think the first thing to check is how this light green wire has been installed as I would say this is the most likely cause of the problem.

Cheers

Re: no usb support

noreplyforum@eu.sony.com — Thu, 19 Jul 2012 13:44:52 GMT

Hi delbob_1,

Not sure on this one, but I suspect that iPods don't conform to the same standards as a generic USB stick type mp3 player (which I'm guessing is why some Sony stereos have a specific iPod connection as well as a normal USB connection), and this is why nothing is happening. Certainly the compatibility guide on Sony's website for the GT450 makes no mention of any iPod models.

My suggestion would be to use the good old fashioned 3.5mm jack input on the GT450 via the headphone output of your iPod.

hope this helps.