http://www.sony.ie/discussions/community/feeds/messages Most recent forum messages en Mon, 06 Feb 2012 19:54:16 GMT Jive SBS 4.5.7.2 (http://jivesoftware.com/products/clearspace/) 2012-02-06T19:54:16Z en https://www.sony.co.uk/discussions/message/738956?tstart=0#738956 <!-- [DocumentBodyStart:3c02e542-6804-435b-a4e1-fdb5f7c2f557] --><div class="jive-rendered-content"><p>I have the same problem with my KDL-40V3000 !!</p><p>Dark lines and a heavy black shadow in the right part of the screen.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&#160;</p><p>I am located in Greece, and called the customer helpline. They wrote down my name and phone numbers.</p><p>That happened 2 weeks ago. One week ago, a repair technician from their authorized service center, called me and requested to send him by e-mail 2 pictures of my TV, showing the problem. So I did. Today he called back and told me that they have to take the TV for checking (with charge), and send me the repair cost. When I asked if it would be free of charge, since it is a known panel failure in this particular model, he just said that I will pay for any repair they will make, since the TV is not in guarantee period, and nothing is covered.</p><p>He also said that a new panel costs from 350 to 500 Euros, not including repair costs!</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&#160;</p><p>I am very frustrated with this outcome, since I purchased the TV for 1.790,00 Euros !!, in January 2008 (TV prices are higher here in Greece), and now I will have to just put it away and buy another, NOT SONY of course, since I am afraid that the same problem will happen and I will throw away my money again !!</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&#160;</p><p>All my life, I was buying various Sony products; tv's, VCR's, car stereo, Vaio laptop and many others, but now I am very dissapointed, very skeptic and totally lost my confidence on Sony products!!</p></div><!-- [DocumentBodyEnd:3c02e542-6804-435b-a4e1-fdb5f7c2f557] --> Mon, 06 Feb 2012 19:54:16 GMT noreplyforum@eu.sony.com https://www.sony.co.uk/discussions/message/738956?tstart=0#738956 2012-02-06T19:54:16Z 1 year, 3 months ago 1 0 https://www.sony.co.uk/discussions/message/738908?tstart=0#738908 <!-- [DocumentBodyStart:110c73af-6e80-4789-be81-6e99b2499894] --><div class="jive-rendered-content"><p>I have the same problem with my KDL-40V3000 !!</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&#160;</p><p>I am located in Greece, and called the customer helpline. They wrote down my name and phone numbers.</p><p>That happened 2 weeks ago. One week ago, a repair technician from their authorized service center, called me and requested to send him by e-mail 2 pictures of my TV, showing the problem. So I did. Today he called back and told me that they have to take the TV for checking (with charge), and send me the repair cost. When I asked if it would be free of charge, since it is a known panel failure in this particular model, he just said that I will pay for any repair they will make, since the TV is not in guarantee period, and nothing is covered.</p><p>He also said that a new panel costs from 350 to 500 Euros, not including repair costs!</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&#160;</p><p>I am very frustrated with this outcome, since I purchased the TV for 1.790,00 Euros !!, in January 2008 (TV prices are higher here in Greece), and now I will have to just put it away and buy another, NOT SONY of course, since I am afraid that the same problem will happen and I will throw away my money again !!</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&#160;</p><p>All my life, I was buying various Sony products; tv's, VCR's, car stereo, Vaio laptop and many others, but now I am very dissapointed, very skeptic and totally lost my confidence on Sony products!!</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&#160;</p><p>Message was edited by: JohnTs</p><p>Message was edited by: JohnTs</p></div><!-- [DocumentBodyEnd:110c73af-6e80-4789-be81-6e99b2499894] --> Mon, 06 Feb 2012 19:42:59 GMT noreplyforum@eu.sony.com https://www.sony.co.uk/discussions/message/738908?tstart=0#738908 2012-02-06T19:42:59Z 1 year, 3 months ago 2 0