Sony: Message List

has anyone ever had a ticking sound coming from laptop

noreplyforum@eu.sony.com — Tue, 15 Feb 2011 23:06:12 GMT

That doesn't sound good (no pun intended ). Is it coming from the HDD or the fan do you think? Does a hardware diagnositc test (can be found the the VAIO Recovery Centre program) come back with positive results?

If it is still within the warranty period contact VAIOlink Support (0870 2402408) and explain the situation, they'll get it in to the repair centre if needs be.

Is there a Sony Vaio International Guarantee?

noreplyforum@eu.sony.com — Tue, 15 Feb 2011 22:57:58 GMT

Hi, Sony do have International warranty packs availible. Its something you have to buy in your country, it isn't someting that can be applied retrospectively once in the States. Well worth investing in it to get that peace of mind

VAIO Notebook from the United States, hard drive almost dead

noreplyforum@eu.sony.com — Fri, 11 Feb 2011 20:20:50 GMT

If you can get it back to a friendly US address that would be cheapest for you, they'll deal with it in warranty pretty quick.

There are a bunch of VAIO Repair firms in the UK now. The list is here http://support.vaio.sony.eu/computing/vaio/contacts/asc.aspx?l=en_GB&m=VPCZ11Z9R_B They could give you a quote. But it will smart a bit, spesh as you have warranty, just on another Continent...

If you have a VAIO with an easily accesible HDD, and the US option really isn't viable, and you have recovery discs*, you could always look online for a suitable SATA HDD...

*If you didn't make any don't worry, contact the US Support and they should be able to sell you a set.

Can I use my VAIO SZ Docking Station (VGP-PRSZ1) with any other models?

noreplyforum@eu.sony.com — Fri, 11 Feb 2011 19:44:41 GMT

The chassis on the newer VAIOs (S + Z) have diff proportions to your SZ, they're a bit wider, bit shallower. Its difficult to make a generic dock. Ebay is a good shout though. It'll sell well