Sony: Message List

BBC iPlayer problem

noreplyforum@eu.sony.com — Mon, 09 Apr 2012 18:07:28 GMT

I have a KDL40EX713, BT broadband and a Draytek router.

iPlayer has worked fine in the past, but for a while now (a week or two) we just get a message saying that the server is temporarily unavailable, and to try again. iPlayer works fine on the computer, but we never get past the server unavailable message on the TV.

I've done the factory reset, but it has not made any difference.

The firmware is up to date. The internet content has been refreshed. The network connection is fine, and other network services on the TV are all up and running without any problem.

Anyone else having this problem? Any suggestions?

iplayer not working, when it has done for a long time

noreplyforum@eu.sony.com — Mon, 09 Apr 2012 17:58:13 GMT

Can't help, but having a similar problem.

iPlayer has worked fine in the past, but for a while (a week or two) we just get a message saying that the server is temporarily unavailable, and to try again.

I've done the factory reset, but it has not made any difference.

The firmware is up to date. The internet content has been refreshed. The network connection is fine, and other network services are all up and running without any problem.

Sony had a lot of problems with iPlayer a year or so ago, I hope they haven't reappeared.

Anyone else having this problem?