Sony: Message List

Touchpad Scroll Issue on VGN-NS10J following Windows 7 upgrade

noreplyforum@eu.sony.com — Fri, 23 Dec 2011 02:21:38 GMT

My operating system isn't 64 bit it's 32 bit. Why has my question been closed, my problem has not been solved! I have also tried the driver you have just suggested, however, I am receiving the same error message as before.

Many thanks,

Rhys

Touchpad Scroll Issue on VGN-NS10J following Windows 7 upgrade

noreplyforum@eu.sony.com — Sun, 18 Dec 2011 02:19:47 GMT

Hi all,

I have recently upgraded from Windows Vista Home Premium 32 bit to Windows 7 Ultimate 32 bit (formatted and clean installation). However the touchpad has lost the far right side scroll functionality and was working perfectly prior to the installation of the new OS. The device seems to be a 'PS/2 Compatible Mouse', I have uninstalled this and restarted and the device reinstalls itself automatically but without the scroll function. I have updated the driver however it tells me it is up to date. I have checked the Sony website for drivers for this model however the site does not contain Windows 7 trackpad drivers.

http://www.sony.co.uk/support/en/product/VGN-NS10J_S

The model of my laptop is a Sony Vaio VGN-NS10J

Thanks for your time,

Rhys

Touchpad Scroll Issue on VGN-NS10J following Windows 7 upgrade

noreplyforum@eu.sony.com — Sun, 18 Dec 2011 23:48:10 GMT

Hi Blencogo,

Thanks for your response. I'm afraid the Vista driver is not compatible. I have tried this again and receive the attached message.

Regards,

Rhys