Sony : Discussion List - Walkman

Deleted Playlist files

noreplyforum@eu.sony.com — Fri, 14 Jun 2013 09:04:41 GMT

Hi,

Walkman NWZ-S639F

After much frustration trying to delete / amend playlists, I stupidly deleted the Playlist folder on the walkman using Windows Explorer !

Reset, format and finally re-installing the firmware has not re-instated the Playlist folder with its system files.

How / where can I get a complete re-install of the Walkman system files ?

Thanks

Message was edited by: Quondman

Swimming with the NWZ-W273 Walkman® waterproof MP3 player

noreplyforum@eu.sony.com — Fri, 10 May 2013 20:32:50 GMT

So my question is:

Are there many people actually buying these and using them regularly when swimming? I am really tempted to hit the buy button because I am in the pool at least a couple of times a week and in theory the idea sounds great and really appeals to me. So anyone using them?

NWZ-E474 Chinese Sony Titles

noreplyforum@eu.sony.com — Wed, 12 Jun 2013 11:27:09 GMT

I would like to ask about NWZ-E474. Does it support traditional chinese? Can it display traditional Chinese song titles?

e 464 can't connect to the computer

noreplyforum@eu.sony.com — Mon, 10 Jun 2013 11:33:32 GMT

i have a nwz-e464walkman and when i plug the usb cable into the computer the mp3 player starst recharging its battery but the computer doesnt recognise it as a usb device. i tried connecting true the walkmans settings but it still doesnt work. what can i do ?

Device Certificate

noreplyforum@eu.sony.com — Sun, 09 Jun 2013 19:42:20 GMT

Trying to transfer msuic eform PC to Walkman NWZ W273. Worked ok previously but now keep getting error message "not possible to obtain devices certificate". What can I do to solve this?

Walkman NWZ S639F frozen in 'off '

noreplyforum@eu.sony.com — Sun, 09 Jun 2013 09:53:41 GMT

I was downloading Audio CDs to MP3 player model NWZ s639f and detached player after completion, went

to turn on player and screen remained black. Reconnected (as recommended per Sony instructions) and files showed as ok on the Walkman. However will not now turn on. Pressed reset buttonm walkman turned on

and 'loading bar appeared at foot of screen' held on for 20 secs then machine turned itself off again.

Any assistance please, I am on wrong side of 60 so patience requested. Have not had this problem before.

Thanks

Media Go Software

noreplyforum@eu.sony.com — Thu, 06 Jun 2013 07:33:44 GMT

Have just loaded the new version of Media Go and now seems to have lost all my Artwork and insists on trying to get it from Grace? even though I have set the preferences correctly , taking for ever and wrong

Can I revert to the old version of software or am I doing something wrong

Thanks

How to track Sony NW-F806

noreplyforum@eu.sony.com — Thu, 06 Jun 2013 05:27:29 GMT

Hi. My friend bought this Sony walkman NW-F806k and we're trying to figure out if there is an application to track this gadget using an iphone or laptop, or if there is a setting in it. Please help. thanks a lot!

NWZ-E474 is frozen...

noreplyforum@eu.sony.com — Sun, 26 May 2013 19:18:49 GMT

was transferring music to my Walkman from computer and the transfer bar froze. I disconnected the USB cable but the Walkman still says "Connected USB (MTP). The player cannot be operated". I can't do anything with it at all. Tried reconnecting to computer, restarting computer and reconnecting, but nothing happens and the computer doesn't recognise the device. Any ideas please?

firmware

noreplyforum@eu.sony.com — Sun, 02 Jun 2013 19:10:45 GMT

how do i get a firmware update.

Media Go software download problem

noreplyforum@eu.sony.com — Sat, 01 Jun 2013 10:18:20 GMT

Hi wonder if anyone can help me....

I have just bought a NWZ w273 Walkman and I'm trying to download the software that goes with it. Fine until I get to Media go. When I get to the part to download the Windows Runtime 11 - I am informed to download it separately. Which I do. Then I try again to download Media Go and I get the same response. Argghh

I have Windows XP Professional and Service Pack 3.

Any ideas?

Cheers, Zigg

How to turn off demo mode in Sony NWZ E-463?

noreplyforum@eu.sony.com — Sat, 10 Mar 2012 03:48:56 GMT

Hi all.. please help me

I could not switch my demo mode NWZ E463 to full mode..

Model and Serial Number Registration for a NWZ-474

noreplyforum@eu.sony.com — Thu, 30 May 2013 16:01:49 GMT

I want to register my NWZ-E474R. Registration wont accept that or any variant on that number. AND the words S/No. or Serial No. or Serial Number followed by a number isn't shown on the package, nor on the device. Stumped .... How do I regioster the darned product?????????

Fix MTP driver

noreplyforum@eu.sony.com — Thu, 30 May 2013 14:47:03 GMT

Win 7

NWZ E474

It says not connected on screen

Walkman shows blue circle

Ran Microsoft TroubleShooter and it says needs to fix MTP driver

Tried automatic driver update. It says can not fix driver

How do I do this manually

Thx

Cant Turn off Demo NWZ-E474

noreplyforum@eu.sony.com — Wed, 29 May 2013 02:51:04 GMT

My walkman is stuck in demo mode and is basically unusable. Does any kind soul out there have a solution for this?

brokenstory

Z Walkman stuck on loop after firmware update

noreplyforum@eu.sony.com — Tue, 14 May 2013 12:55:55 GMT

My Z Walkman is stuck in a welcome screen loop of the "W" logo, which artistically & repeatedly splashes into vibrant colours upon start-up and never initiates the Android lock-screen. This happened after "successfully" updating the firmware from 1.21 to 2.01 on my Sony Vaio LA1 (still running XP)

After phoning support to determine my unit's origin (bought new on eBay [5/6/12]) in order to download the correct firmware file (UK), I went through the steps via Sony Support: plugging in the device and turning USB mode on - the unit showed this, with the Android character being the correct colour. I invoked the firmware (0014) file and left it 10-15 minutes. Returning, I closed the "you have successfully updated the firmware" window and then unplugged the Walkman from the PC. I noticed it was already looping the "W" at this point and sure enough, that's all I've had since. I've tried multiple resets - once even repeated tapping for 1min+ keeping the screen black. Resetting plugged into the PC or a mains supply, but no joy getting passed the logo.

Plugging/unplugging into a PC during the loop does mount/unmount the Walkman as a "removable drive x", with the classic windows sound (I run XP) as a signal, but the "removable drive" is empty; does not appear as a Walkman, so running the firmware file again has no effect.

Are there any tips/tricks left to try? I've updated the firmware once before, some months ago, so not sure what has happened.

If I have to send it in, would I be under warranty? I know I bought on eBay, but it was brand new/sealed and inside a year of that purchase date. I have order receipts for the purchase date of 5 June 2012. I still have the original packaging/contents.

I've loyally been using Sony items for 15+ years. All my go-to items are Sony, from my DAB radio (CMT-FX250), to my PC (currently VGC-LA1 and before that NV109M laptop [accompanying my Sony minidisc player]), to my portable audio (Z Walkman as well as the X I loved before it and also the A816). But this could be my first real call on the support side, unless someone out there can help?

Cheers

Dan

NWZ-E474 switching OFF Demo version

noreplyforum@eu.sony.com — Thu, 27 Dec 2012 15:58:01 GMT

Hi,

could someone please, please, please, be so kind... and try to help me with switching OFF the Demo version on my NWZ-E474?

I was trying to do the reset as advised for other models, 5x right, left.... not working.

Seems every model is little different for Demo version package, which is nice and original, unfotunatelly not user friendly sollution..

I am going mad by interuption of my listening every 3 minutes by some SONY demo video, with nice purple anoying animation.

Please help if you could.

Thans for any of you comments which may help.

Message was edited by: ewins21

sony walkman mz-nhf8oo software for windows 7

noreplyforum@eu.sony.com — Thu, 23 May 2013 10:40:59 GMT

I OWN A SONY WALKMAN MZ-NHF800 AND I TRIED TO DOWNLOAD THE SOFTWARE TO USE IT ON WINDOWS 7,BUT LOOK'S LIKE SONY TERMINATED THE SUPPORT FOR THIS DEVICE AND I TRIED EVERYTHING I KNEW TO STILL USING IT,BUT NOTHING WORKED OUT.AND I HOPE YOU PEOPLES CAN HELP ME ON THIS.OR I WILL HAVE JUST TO THROW MY DEVICE AWAY!I REALLY APRECIATE SONY PRODUCTS I OWN A PLAYSTATION 3 ASWELL AND I HIGHLY RECOMENDED MY FRIENDS TO BUY ONE ASWELL AND I HOPE YOU PEOPLES CAN HELP ON THIS!

Water Ingress in W273!!

noreplyforum@eu.sony.com — Sun, 03 Mar 2013 18:31:39 GMT

Had my NWZ W273 for 24 hours. I charged it, transferred music onto it and took it to my local swimming pool at a health club 1.5m depth, I found that once water had got into my ears I couldn't really hear much even with the volume on full blast then after about an hour the unit died making some rather disturbing noises. I suspected it may have been the battery but having docked it and found out its completely dead I can only suggest water ingress. Swapped at Argos this afternoon, I really hope i don't have to swap this every time I go swimming as its got a 12 month warranty and provided I use it within sony's specifications this could be a big loss for sony if it keeps happening.

NWZ-474/Windows Media bit rate problems...help please !

noreplyforum@eu.sony.com — Thu, 16 May 2013 14:58:30 GMT

Hi all....my Walkman NW-474 arrived today and i transferred one mp3 album from Windows Media Player at a bit rate of 192kbps but when i right clicked on a track that i had transferred and clicked on properties it was displaying a bit rate of 0kbps and naturally will not play...now i realise that i am probably doing something wrong in regards to my rip settings in Media Player but can't quite figure what so i would be extremely grateful if some kind soul could help please !

Cheers,

Gareth

(I have exactly the same issue with my Sansa Fuze 8gb as well !)

Message was edited by: Gareth130454

Ebooks will not open once walkman has been switched off then on again

noreplyforum@eu.sony.com — Thu, 16 May 2013 12:35:27 GMT

I have Sony NWZ-Z1060 I have 18 ebooks from Amazon . Amazon sent to my sony whilst connect to internet.

The books will not open once i am of the internet. Can anyone help please.

Sonicstage help!!

noreplyforum@eu.sony.com — Tue, 14 May 2013 17:01:27 GMT

I have a Sony NW A3000 mp3 player. Recently I formatted my pc and I've discovered just now that sonicstage, which is essential to put music on my player, is discontinued and I can't download anymore. I am not an mp3 player person normally but now I would like to use it, so I was wondering how can I download sonicstage or put music on my nw a300.

thank you

Sony AX412 2GB MP3 Dictation Machine

noreplyforum@eu.sony.com — Tue, 14 May 2013 20:59:33 GMT

I recently bought a SONY AX412 2GB MP3 Dictation Machine, however it does not store my mp3 files. Not sure whether there might be some thing i'm not doing right. Any suggestion would be helpful, please!!!!!!!!!!

No audio through phone socket, only internal speaker, NWZ-S544

noreplyforum@eu.sony.com — Mon, 13 May 2013 03:39:50 GMT

Hi Everyone...

Really hope someone can help me here - I have a Sony Walkman NWZ-S544, 8gb. It has been great for 3 years now, but, suddenly the audio through the phone socket has stopped working - I have tried several different earphones and external speaker, and still nothing. However, sound still comes out of the internal speaker no problem.

Everything else on the player is as normal.

Any thoughts on how to potential fix this, or if it can be repaired, or is it now dead?! I really hope not as I really like this mp3..

many thanks in advance,

James

Experiencing Transfer problems from Hi-MD to My Library in SonicStage

noreplyforum@eu.sony.com — Thu, 09 May 2013 12:41:01 GMT

I have had my MZ-NHF800 Hi-MD for a very long time using it for mostly recording band rehearsals via dedicated microphone, mastering vinyl to digital format and just recently backing-up my Sonic Stage Library to transfer my own personal material from a now redundant PC.

When I have come to transferring the files back to my library on a new & different PC, I have adopted the usual process and get to the point of pressing the "big red transfer button" and nothing more occurs. Basically, no transfer occurs!

Has there been any alterations to the Sonic Stage program to stop this option from occurring? Or has anyone else encountered this problem?

Any suggestions?

Thanks!

random chapters

noreplyforum@eu.sony.com — Tue, 02 Apr 2013 17:50:06 GMT

When i listen to a book on walkman the chapters does not come in order.For example i listen to chapter 5 and then comes chapter 46,what has happend?Jarskaveln

Sony Walkman NWZ-B172

noreplyforum@eu.sony.com — Thu, 02 May 2013 16:25:46 GMT

Hello there,It's my first time so i hope i have the right place,Well i hope some one can help me,You see i have just got a Sony Walkman NWZ-B172,I only had it out 2 days and i've lost the USB Cover,Just wondering if anybody could tell where i might be able to get a new one,Many thanks,0127frey.

cancel HOLD??

noreplyforum@eu.sony.com — Wed, 01 May 2013 08:05:18 GMT

I have a NWZ-S639F walkman and it is on hold, saying i need to cancel hold function to activate controls. I can't find a way to do that so everything is blocked. Anyone please have an answer for me?

Automatic selection of tracks on albums stored on Sony Walkman NWZ-E474B

noreplyforum@eu.sony.com — Sun, 28 Apr 2013 22:23:27 GMT

Could someone tell me whether the albums automatically select another track on the Sony Walkman NWZ-474B MP3 player once the first track on an album has finished.

A prompt response and assistance in this matter would be greatly appreciated.

Basil

English UK dictionary

noreplyforum@eu.sony.com — Sun, 28 Apr 2013 21:56:14 GMT

Hi,

I have an NWZ-F806 walkman and I can't get the UK English dictionary to work. Oddly it only recognises words with apostrophes in them, which it corrects as I'd expect, every other word gets a red squiggle underneath.

I have checked the keyboard language and the dictionary language and both are set to UK English. I've also tried deleting the UK English dictionary and reinstalling, but that hasn't helped.

Any suggestions?

Thanks

NWZ-W273 not showing as device in iTunes on mac

noreplyforum@eu.sony.com — Mon, 04 Mar 2013 11:27:27 GMT

I have a newly purchased NWZ-W273 which I have successfully connected to my mac - the 'Walkman' is accessible in Finder. I know I can add music via Finder, however, much easier for me would be to drag and drop in iTunes (playlists etc.).

Unfortunately, my Walkman does not appear as a Device in iTunes - iTunes version 11.0.2 (26), OS X 10.8.2. I was wondering if anyone has managed to get this working?

thank you