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Netflix

Topic started on May 22, 2012 3:27 PM , last reply on May 23, 2012 2:48 PM

in TV & Home Cinema > DVD, Blu-Ray & HDD Recorders
paule74
5 posts since
May 22, 2012

Hi,

 

Could someone please tell me how to install Netflix on my Sony Blu Ray player? According to this article,

 

http://presscentre.sony.co.uk/content/detail.aspx?ReleaseID=7570&NewsAreaId=2

 

Netflix became available on April 24th on all 2012 networked Sony TV's & Blu Ray devices. Or is it not available yet?

 

Thanks.

 

Message was edited by: paule74

Message was edited by: paule74


  • Blencogo
    Blencogo
    10,957 posts since
    Dec 22, 2004
    Written on May 22, 2012 10:58 PM

    Hi paule74 and welcome.

     

    Can you give us the model of your Blu-Ray player so we can check it is a 2012 model?

     

    A 2012 model is one first released in 2012 - not an older one purchased in 2012.

     



  • gugabackhand
    70 posts since
    Apr 23, 2012
    Written on May 23, 2012 1:43 AM

    Some versions don't have this available from what I believe. Would be nice to have the version number for us to check on this. https://imagicon.info/cat/12-13/vmware_happy.gif


  • paule74
    5 posts since
    May 22, 2012
    Written on May 23, 2012 12:11 PM

    Hi,

     

    Thanks for responding, it's the BDP-S185 (MR Version). I was specifically told by an online Sony advisor that I would be able to install the Netflix app on this device. Also, the Sony press-release states :-

     

    "The Netflix app will be available on all 2012 Bravia, Blu-ray and Blu-ray Home Theatre models".

     

    Thanks.


  • Blencogo
    Blencogo
    10,957 posts since
    Dec 22, 2004
    Written on May 23, 2012 1:23 PM

    Hi paule74.

     

    I think you should re-check with Sony - I think the BDP-S185 is an August 2011 model and is not compatible with Netflix.

     

    I could be wrong but I think 2012 models have the code BDP-S?90 and end with 90.  However, this is far from clear as the S185 is still being marketed by Sony.


  • Blencogo
    Blencogo
    10,957 posts since
    Dec 22, 2004
    Written on May 23, 2012 1:49 PM

    I have just noticed this discussion on these forums where this question was answered by Catmambo, who works for Sony in the BIV area.

     

    https://www.sony.co.uk/discussions/message/761971#761971


  • paule74
    5 posts since
    May 22, 2012
    Written on May 23, 2012 2:26 PM

    Hi, thanks for your help.

     

    Do you know how's best to complain about this to Sony? I checked beforehand, there is no compatability info on their website & I checked with a Sony online representitive, who told me 100% that Netflix will work with this device. You would think their online sales representitves would be better informed!

     

    I have a screen shot of the conversation which took place.


  • Catmambo
    Catmambo
    2,036 posts since
    Aug 28, 2003
    Written on May 23, 2012 2:29 PM

    Just to be clear S185 is technically a 2011 product which carries through until later in the year as its also being used as part of a special bundle deal.

     

    Compatible standalone products listed below

     

    BDP-S390, S490, S590, S790

     

    Paule74 - can you PM me the screen shot please?

     

    Thanks


  • paule74
    5 posts since
    May 22, 2012
    Written on May 23, 2012 2:48 PM

    I have sent you a PM with the screen shot.

     

    Thanks.


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