Sorry I must have the serial number wrong, it definitely has the option, because when you click on a programme it gives you the option of 'timer rec' I bought it back in December 2011 KDL32EX723BU is the model apologies
Hi there, I have the same model tv. Have you made sure you are using the correct usb port? It is usb port 2, the second one down marked "HDD REC" under the CAM slot. Roughly in the middle of the row of sockets.