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Sony Vaio suddenly can't connect to internet + no Vaio Recovery

Topic started on Jun 8, 2012 10:23 PM , last reply on Jun 8, 2012 11:06 PM

in VAIO and Computing > Notebooks
hawkish
2 posts since
Jun 8, 2012

Hi, I've got a Sony Vaio VPCSB19GG (bought it when I was in Hong Kong), and just yesterday, after I woke up, something went wrong with the network connection, and I troublehooted it, and came up with this:

 

 

'There might be a problem with the driver for the Local Area Connection adapter'

 

'There might be a problem with the driver for the Wireless Network Connection 3 adapter'.

 

Annoying but not the end of the world, and I read that I should uninstall some things and reinstall the drivers using Vaio Recovery.

 

 

However, after scouring the whole laptop, I find I don't actually have Vaio Recovery Centre. When I press F10 on startup, it says there's nothing there (just black screen with a few lines of white text). I've got Vaio Care which can only work with an internet connection.

 

This is a Windows 7 Professional 64-bit, in use for only about 10 months,

 

 

Many thanks for any help that can be given!


  • Blencogo
    Blencogo
    10,957 posts since
    Dec 22, 2004
    Written on Jun 8, 2012 10:57 PM

    Hi hawkish and welcome.

     

    Do you have the original, factory installed Operating System installed?

     

    You can download software (including these drivers), manuals, tutorials etc. from the Sony Asia Pacific website here: -

     

    http://www.sony-asia.com/support/product/vpcsb19gg

     

    You should be able to download the drivers on another computer and transfer them by USB flash drive.

     

    There are also a large number of updates which need installing manually - such as Vaio Care and Vaio Update.

     

    When you used F10, did you try just pressing <Enter> to get past the Boot Options screen?

     

    I would think Vaio Care would work offline.  Have you tried opening it and going to the "Recovery and Restore" Section?

     



  • hawkish
    2 posts since
    Jun 8, 2012
    Written on Jun 8, 2012 11:06 PM

    Hi blencogo,

     

    Yep, the vaio came with the Windows 7 that it has now. Thanks for the link for the drivers stuff, hopefully the solution will be there somewhere.

     

    I've even tried system restore until 2 weeks ago (when the adapters were working fine) but nothing has happened, I still get the exact same problem.

     

    As for pressing F10, yeah I just press Enter (cause I have no idea what else to do lol).


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