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Battery failure ?.... or something else ?

Topic started on Jun 13, 2012 7:26 PM , last reply on Jun 14, 2012 7:26 PM

in VAIO and Computing > Notebooks
SuperStu99
SuperStu99
3 posts since
Jun 13, 2012

My VPCF1 was running fine on the battery yesterday and would charge / discharge fine. Today however, unless I use the mains connector, the laptop will NOT boot up on battery alone. The diagnostic shows the battery connected and fully charged and with no faults, yet when I disconnect the mains power, the laptop dies. This laptop is only 13 months old with light use. Would the battery die over just 24 hrs ? or could there be another reason the laptop cannot access the battery power ?

 

Any help appreciated.

 

Stuart


Tags: failure, battery, ?
  • rich912
    rich912
    9,306 posts since
    Aug 28, 2004
    Written on Jun 13, 2012 9:08 PM

    Hi Stuart,

     

    Yes, the battery can die at any time but there is normally an associated message to the effect that “no battery is detected”.

     

    Try opening Control Panel > Device Manager and expand ‘Batteries’. Right click each device and select ‘Uninstall’ – then shut down and re-boot. Drivers will be re-installed on boot.

     

    This should hopefully rule out a software/driver problem. Otherwise I would suspect a hardware issue.

     

    You could also try shutting down, remove battery and power adaptor and hold down the power switch for up to 30 seconds. Re-attach battery and power adaptor and re-boot.

     

    Ultimately try a reset to factory defaults using Vaio Recovery Utility – last resort obviously...

     

    Rich


    Go n-éirí an bóthar leat
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  • SuperStu99
    SuperStu99
    3 posts since
    Jun 13, 2012
    Written on Jun 13, 2012 10:18 PM

    Rich.....

     

    The battery is certainly seen by the laptop and gives all data, it just doesn't draw any power from the battery.

     

    Can you explain 'Hardware issue' better please ?

     

    I'll try these options tonight / tomorrow and report back.

     

    thanks... Stuart


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  • SuperStu99
    SuperStu99
    3 posts since
    Jun 13, 2012
    Written on Jun 14, 2012 1:36 PM

    OK...  I've tried the 2 options of uninstall drivers etc... and the power down and hold the on/off button for 30 sec... neither of these have worked.

     

    Factory reset is very much point of last resort. I'd like to acesrtain if the battery is really dead, but I guess the best way to confirm this is to find another battery and slot into the laptop or to use a multimeter to measure any output from this dead one.

     

    Any other suggestions ?

     

    thanks

     

    Stuart


    • Reply
  • rich912
    rich912
    9,306 posts since
    Aug 28, 2004
    Written on Jun 14, 2012 7:26 PM

    Hii Stuart,

     

    Certainly testing the notebook with another known working battery is the way to go - getting hold of one for free may prove difficult.

     

    If an alternative battery also fails to power the compuuter then  you could have a motherboard problem - possibly the power board.

     

    Let us know how things go.

     

    Rich


    Go n-éirí an bóthar leat
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