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Dolby Digital decoding sound glitches on the SVR-HDT500

Topic started on May 4, 2012 9:27 AM , last reply on Jan 26, 2013 4:41 PM

in TV & Home Cinema > DVD, Blu-Ray & HDD Recorders
spoksony
2 posts since
May 4, 2012

Recently bought the SVR-HDT500 and we are getting sound glitches (like the old dropout you got on reel to reel with dirty heads) particulary on Channel 4HD films and some American programmes like 'Desperate Housewives'. It is a problem with any material transmitted in Dolby Digital 5.1. All other material is fine. We do not have any external Dolby Digital equipment and just listen in stereo. I took the machine back to John Lewis and exchanged it for a new one, just in case there was a fault, but the new one does exactly the same. The sound live through the TV's tuner is perfect.

 

Does anyone else notice this problem? I have tried it with the Dolby Digital option in the HDT500's menu both on and off but it makes no difference. This seems to be an inherent problem of the machine with the decoding of Dolby Digital material to be output as stereo and it ruins the viewing of most Ch4 HD films. Could it be fixed with a software update. We are on the latest (...8585) software, which it came with. Any other ideas?

 

 

 

Thanks,

 

 

Spok.


  • spoksony
    2 posts since
    May 4, 2012
    Written on May 6, 2012 8:28 AM

    Can anyone who has this machine, either 500GB or 1000GB version, just give a quick response to say whether or not they are experiencing the same sound problems as me (see post above).

     

    Thanks,

     

    Spok.


    • Reply
  • josimps44
    josimps44
    2 posts since
    Jun 16, 2012
    Written on Jun 16, 2012 6:53 PM

    I have the same problem, but not restricted to films. Later with jools Holland in HD has a clipped sound, kind of bubbly as if something is limiting the volume quickly.

     

    I have the SVR HDT1000 the HD piccture is stunning but the overall performance is poor, it regularly "loses" the HD channels, usually when I've set it to record something, so I dont get recordings.


    • Reply
  • Thinkwider
    Thinkwider
    1 posts since
    Jan 26, 2013
    Written on Jan 26, 2013 4:41 PM

    I also have this problem, and it's ruining my enjoyment of many HD programmes - I believe it's related to incorrect transcoding from Dolby 5.1 audio to non-Dolby sound and is hence related to (HD) programme material - Jools Holland's programme is 5.1 coded, as are a number of feature films and the recent 'Parade's End'. Any news of when Sony will fix this ?


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