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play store

Topic started on Jul 5, 2012 10:32 AM , last reply on Jul 5, 2012 5:55 PM

in Sony Tablet

denny7

14 posts since
Jun 24, 2012

just updated to ics but my play store wont open it says google play has stopped do any one know how to fix this thanks

Message was edited by: denny7

rich912
9,316 posts since
Aug 28, 2004

Written on Jul 5, 2012 11:13 AM

Hi denny7,

Manually uninstall Play Store (tap ‘Settings’ -> ‘Apps’ -> ‘Downloaded’ -> ‘Google Play Store’ -> ‘Uninstall updates’ -> ‘OK’). This will come back to previous Android Market. Then, update to Play Store again.

Hopefully this will resolve the problem.

Rich

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denny7
14 posts since
Jun 24, 2012

Written on Jul 5, 2012 5:10 PM

hi where do i go to update back to play store
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rich912
9,316 posts since
Aug 28, 2004

Written on Jul 5, 2012 5:40 PM

Once you have uninstalled updates, tap the Market icon either on the desktop or apps and you will be prompted to accept terms and conditions for Google Play Store. The update will then take place automatically.

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denny7
14 posts since
Jun 24, 2012

Written on Jul 5, 2012 5:55 PM

thanks for your help
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