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VPCL14S1E - Touch Screen not Working

Topic started on Jul 26, 2012 5:26 PM , last reply on Jul 27, 2012 7:09 PM

in VAIO and Computing > All-in-one Desktops
SailorBoy1
SailorBoy1
3 posts since
Jul 26, 2012

I have a VPCL14S1E All-in-One desktop Sony Vaio and the touch screen has stopped working.  Have I inadvertantly switched it off or have I got a more serious problem?


  • rich912
    rich912
    9,306 posts since
    Aug 28, 2004
    Written on Jul 26, 2012 7:30 PM

    Hi SailorBoy1,

     

    First check that the touch screen is enabled.

     

    1. Click (Start) and Control Panel.

    2. Click Hardware and Sound and Pen and Touch.

    3. Click the Touch tab.

    4. Check or uncheck the Use your finger as an input device check box. Checked: The touch screen is enabled. Unchecked: The touch screen is disabled.

    5. Click OK.

     

    If that is not the problem then try reinstalling the touchscreen driver.

     

     

    http://www.sony.co.uk/support/en/product/VPCL14S1E_S/updates

     

    Rich


    Go n-éirí an bóthar leat
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  • SailorBoy1
    SailorBoy1
    3 posts since
    Jul 26, 2012
    Written on Jul 27, 2012 9:31 AM

    Hi Rich 912,  Many thanks for your prompt reply.  I have checked that the touch screen is enabled and have re-installed the driver.  It informed me that no changes were made as I had all of the latest drivers installed.  So, unfortunately, still not working.  Any other thoughts?


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  • rich912
    rich912
    9,306 posts since
    Aug 28, 2004
    Written on Jul 27, 2012 10:15 AM

    Hi SailorBoy1,

     

    In that case I’m not sure what the problem is.

     

    You could try disabling the touch screen, shut down, reboot and then re-enable. Also, if this problem only happened recently you could try a system restore to a prior date when you know that the touch screen was working. If this resolves the issue then be very careful about which Microsoft updates you allow.

     

    Rich


    Go n-éirí an bóthar leat
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  • KatherineYH
    KatherineYH
    96 posts since
    Jul 23, 2011
    Written on Jul 27, 2012 5:55 PM

    Did it come with an owner's manual or quick start guide? If not go to Sony's website and find it to download.

     

     

     

    _______________

    Life is too serious to be taken seriously https://imagicon.info/cat/12-13/text-smiley.png

    Copy/pasted from http://answers.yahoo.com/question/index?qid=20101014204856AAU36B2

     

    Message was edited by: rich912

    To provide source.


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  • SailorBoy1
    SailorBoy1
    3 posts since
    Jul 26, 2012
    Written on Jul 27, 2012 7:05 PM

    Hi Rich,  The System Restore option has worked.  Many thanks.


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  • rich912
    rich912
    9,306 posts since
    Aug 28, 2004
    Written on Jul 27, 2012 7:09 PM

    You're welcome SailorBoy1


    Go n-éirí an bóthar leat
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