Hi Thanks for the response.

Yes the TV will play the files, but as mentioned it hit and miss when it will see the files in the folder. If it show's the file it will play it. but it just a case of weather the TV will display the contents of the folder.

The server supports all formats and, I've mainly got .avi (xvid) files on the server as these are supported by the Sony Bravia TV. The server doesn't have an option to transcode.

do you know if Sony has any plans for a firmware update which will improve its DNLA capabilities.

tks Phil.

Any other suggestions are appreciated.

Have to say I'm really disappointed with Sony, I decided to go with Sony as I though their software and support would be first class, Hell they charge enough, least it should do is work as designed. Should have went with Philips... I've learned my lesson.

I did think it might be the TV Network. and I did look into resetting it, however Sony don't make it easy to refresh the network. I requires me to go into the Set up and deleted the connection and then set up it again. which is just to time consuming. I will give it a try tomorrow and see if that make any difference.

As mentioned I've being getting away using my PS3 but thats on the way out which is why I spend the extra on a WIFI / DNLA TV ... should have got got a cheaper model and purchased a new PS3 or should have got a philips. Last Philips TV did exactly what it said it would without any issues.

Appreciate your help, i'll try resetting the network tomorrow and let you know how it goes.

the results were Found and OK , OK everything seems good but it didn't make any difference.

It could still see the folder but not the file within the folder.

I purchased the TV at the end of Nov, and like you the Sony Centre retail shop is no longer open so I think I'm screwed.

It would be nice to hear from someone from Sony (This is a Sony forum).

I assume the DLNA has set of rules that govern how the DLNA works on the TV, or any difference in DLNA software between TV and PS3. If I could understand this I might be able to get a work around for my problem.

Hi Bravia55HX923

Thanks for the reply, I'll take a look at  Serviio Media server , but I don't think this will help me as I don't have the option to install any programs on my NAS and I don't have a spare machine I can leave running / connected to my NAS.

Appreciate your advise on the PS3, I may have to look into repairing it. just annoyed that I upgraded my TV to use its features to replace PS3, and when it decides to work its great  but just not reliable and for the money I spend on the Sony Brand I'd have expected the software / product to word as described (I don't use PS3 for gaming).

Hi sony_cust11

Yes like you said I don't want to invest money on a new Server or software when the root cause of the problem is the TV, Ideally I'd like the root cause to be fixed at which point if I need to invest in other hardware I would, but at present It would seem stupid to spend money to try work around broken software. I'd inevitably end up in the same boat.

I was trying to avoid Sony Customer Service as every time I've called I got put through to a help desk in India who have very little product knowledge, I end up spending time 20 mins verifying the firmware is the latest (after I've all ready told them it was) turning on and off the TV.

I had hoped that some genuine Sony staff maintained this forum who could direct problems onto technical people in Sony. but obviously that's not the case.

I will give sony cust care a call later night when I get home from work.

tks again

Hi folks,

Sorry to bring this topic back up, but I finally finished speaking to sony customer care.

and I am blowing away with their lack of knowledge and care in getting the problem resolved.

To cut a long story short. Here are the latest developments.

They suggested that my problem is related to the distance of my router to the TV, which I don't agree with. It no more than 10 feet and I don't have many devices connect to the router (TV, Laptop sometimes, DNLA Server, and PS3 when using it, and iphone).

They asked me to switch the network from wireless to wired (Ethernet) just to see if their was any difference and once I plugged the eithernet cable in and set up the network it worked perfectly.

I've got it wired for a couple of days now and its working 100% perfectly.

I believe the issues is a software issue with the DNLA as it works sometimes (Less frequently lately).

I don't believe Sony Cust Care have a clue what is going on, but they did advise that their are no firmware upgrades planned and no problems reports with DLNA , (I.E. if their is a new firmware no promise it will fix this issue).

I can't leave the cable connected to the TV as the router is in another room and don't plan to start running cables along the wall. This was the reason why I went for Wireless. I would have saved my self hundreds if i went for non wireless TV.

I'm at the stage where I just want to give the TV back if It can't what it advised it can do.

To another twist to it the sony centre I purchased the TV from has gone into administration.

Surely such a big Sony like Sony can't just leave people high and dry ....

Any suggestions or feedback is appreciated.