Hi, ok.
Since my notebook is not on 1 year period, will sony do something for me? like change my HD? if not I think I want to forget this and buy a new HD.
Hello everybody!
This problem, that bothers you all, is the reason I signed in to club-vaio!
I have a FE11S for over a year now and from time to time I hear the clicking... I was sure that this was not within the normal working conditions of the hard disk and I was worried about a disk failure!
Each time it happened, next thing was to run a defrag on the HDD and then turn of the computer for about 15min. After that I didn't hear the click for almost a week, sometimes two...I know this is not the solution but I think it helps not to wear down the HDD.
I also don't believe that the HDD will fail because of this anymore.
My little experience on working in a computer company, where we also had to replace notebooks's components, says that if something works you don't send it to be fixed!!!! Trust me on that!
I don't believe sony's fixing lab enviroment is better! Nor the service!
(the last I know for sure!)
Is there any other working solution than sending the vaio back?
Sorry if that was already mentioned before, I didn't have the time to read all posts!
Good afternoon to everyone and don't forget to backup...
You are to lazy to read all the posts, and leave us to do that for you....kinda insulting. Cmon you have a problem, you should put some efford into it. You are having this problem on YOUR laptop not us. You do have time to ask some idiot to do your own job but not the time to read the posts. Time you make, it seems to me you don't really care about this problem and you be rather hearing the clicking sound then reading this thread.
By the way it doesnt matter what you believe is better, what matter is the solution and the solution is somewhere here in this thread. The more you wait the more you will have to read....
if something works you don't send it to be fixed!!!! Trust me on that!
IT DOES NOT WORK DOES IT?
Hello for the last time .
After all that is said our FE11s are out of DATE.
With Due core 2 Or 4 as i know quad,we all need to realise we need to be uptodate.
All that money for something that is obsolete. welcome to bill gates the richest man in the world.
unless you work as as a computer annalist/programmer you are playing catchup.
All the best for the future.
can I get your phone no Caralino?
Hello for the last time .
After all that is said our FE11s are out of DATE.
With Due core 2 Or 4 as i know quad,we all need to realise we need to be uptodate.
All that money for something that is obsolete. welcome to bill gates the richest man in the world.
unless you work as as a computer annalist/programmer you are playing catchup.
All the best for the future.
can I get your phone no Caralino?
Ok Ill do this once since I started this thread. Underneath this text you can read all the solutions wich has been presented in this forum you pick the one you like best.
For people who want to hear how it sounds the clicking sound click on this link:
Download clicking sound
Carelino
Well, I just called sony and they told me they changed a connector of the harddisk. They said the problem was not the harddisk but the connector between the harddisk and the motherboard Part= MS10. They tested the laptop for two days and came to this conclusion. Ofcourse they could not give me any techincal information, but according to them the problem should be fixed now
It's been months now and I don't have any clicking sounds anymore...they really fixed it...
Response from Sony in the german forum "notebookjournal", user "heartwork"
The phenomen you've described was found on several HDs in this series. There is no danger for the HD.
In order to eliminate this sound we are working on a new firmware for the HD.
Please take a look at our download-area on the vaio-link.com-Page from time to time for the download if it's available.
We ask for your understanding.
hearthwork has written that he has solved his clicking problem with a piece of felt between HD and "housing".
They tried to fool me again, they tried to tell me lies...!!!
Anyway,
at last I got my firmware update cd from them,
the problem seems to be gone.
Hope it stays that way...
And I promise to myself never again to buy Sony's laptops...
NEVER!
Spread the news!
For FE21M only, you can get it here:
http://gavin.benson.users.btopenworld.com/Downloads/fe21m.zip
Please note, it is a Sony file intended for the fe21m 160gb HDD and you will need to use it at your own risk, I WILL NOT be responsible for any problems you may encounter by using this zip file
lot has been said already and after a small research and some testing, i realized that almost all Fujitsu MHV2xxxBT hard drives have this "clicking problem". Altough i'm not so sure if it is a real problem and if it applies to all posters, there's already some sounds collected from hardware specialists available to sort if the refered sound is one that really means that the HD is having problems. One of the manufacturers that are currently researching around this issue is Hitachi. Users should troubleshoot first through these sound samples before going any further.
As i see it, and besides the fact that it IS an annoying sound, the click refered by the majority of the users is related to safeguard technology that these kinds of HD's have. Theoreticly, this technologies prevents the HD for being damaged when idle or when reaching higher temperatures.
I have to say that I haven't had the problem after flashing the disk about a month ago with this firmware. These are the steps I took to flash my HD:
1.- Create a bootable cd with nero burning rom including the files inside this zip. There are the options create cd and create bootable cd, select the later. I used the version 7, I'm not sure if you can do it with version 6 or lower.
2.- Boot from the cd. You have to select the cd unit with the command x: being x the letter of the unit.
3.- Run the file DLJ0014.bat and after the flashing, take the cd from the unit and reboot.
You can check if your firmware is flashed to the version 14 using a program like Everest, in storage -> ata -> revision
Good luck.
I've been watching this thread now for near on a year. I'm a FE11s owner and have had the clunking/clicking all this time. Finally I contacted Sony support. [THEY KNOW THE PROBLEM]
They sent me the firmware revision 14, talked about in previous postings. [DID NOT WORK]
They asked me to do a scan Hard drive error check. [ALL IN WORKING ORDER]
They asked me to shut down Hard drive via power management.[NO CLUNKING/CLICKING]
They PICKED UP my beloved Vaio last week.
Returned on Monday with a new Hard drive,[NO CLUNKING OR CLICKING] Silence is golden.
All i tried to say is you know the problem. Contact Sony, they will replace your hard drive.
Viao's are still good computers. And yes they look good. Is that not why we paid £.
I got my Vaio back in 5 days from pick-up. And had Sony calling me every 3 days to see if they could help me. In this day and age this is good customer care.
Well I swapped the old (crappy) Fujutsu drive with the Seagate and it was very easy using Acronis Trueimage to copy over the software and my data.
I firstly connected the new drive using a SATA USB cable (see ebay, mine came from Hong Kong). Then, using the Acronis recovery CD to boot the software from DOS I did a simple disk clone and selecting the automated and proportional options. This effectively managed the different partitions from 160gb to 120gb proportionally.
Now my disk is faster and much quieter, no more annoying clicking.
I am of course no longer a Sony fan but I do like my VAIO now.
I think that the firmware update to version 14 fixed it for me as well! Had a little trouble creating the CD at first, because I was trying to put it onto a bootable DVD (as a didn't have a spare CD-RW available at the time). Eventually I managed to create a boot CD that worked. I did this by choosing the "boot cd" option in Nero, and simply burning the files to a CD-RW.
Upon boot, I pressed F2 (i think) to get into the BIOS and set the boot order so that CD-ROM was higher in the list. After restarting the computer, the CD booted. I typed "D:" to navigate to the D drive (my CD-ROM drive) and thene executed the .bat file on the CD. Took about 30 seconds to run the firmware and that was it! No clicking since!
same here :-) updated firmware definately worked for me as well! (FE21m). before, I had to have virusscanners or defrag running all the time so the constant clicking wouldn't drive me mad. but now after the update I'm clickfree for more than a week all ready!!
I would definately recommend trying it before sending it off (for a fe21m anyway)
btw, isn't it weird that they've released an update for the fe21m only and not for the other troubled models? doesn't make sense to me...
Mate..i have the exact same sound in my FE21M and always wondered what it is on idle...i havnt told sony about it yet but will do so as my laptop is with them now due to a freak battery problem which i have posted about a while back. But i wont be surprised if they end up blaming me for it and charge me as well!! Sony really has appalling service.
So I have this annoying clicking sound like everyone else - and it really annoys me - I take the sony to bed and listen to internet radio on it at low volume so the click is really bad in that situation.
I (think) I then came to this forum - Only because of this - way back - and turned off the disc power save options so that it was always on. And if memory serves well it went away and happiness and joy and the delight of having a lovely FGE11S machine returned to me.
This was the case for many many months.
Now it has returned arggh and I have no idea why. The only thing that I think of that I may have done is take it out on a little trip. But I am not sure. It is one of those things that you ignore at first and pay little attention to - but like Japanese water torture it builds and builds and builds.
So I came back to find the definitive solution after all this time and guess what it is still an ongoing thread. Sadness and misery.
Ah maybe I have remebered what I did now.
It was all nice and quiet and lovely with the hard disc set to never power off. The one day I decided to make even it even more quiet by seeing what happened if I set the hard discs to power off after 5mins of inactivity.
It may have been then that it restarted. But now with the discs never powering off again it has not gone away.
I think it might be related to a certain mix of going into sleep - suspend and disc power settings.
But argh argh argh -m I just don't know. Boo hoo.
Now get this.
I thought I might try and see what changing the power settings and turning it off and back on might achieve.
I was going to keep a log of my attempts.
I put the turn hard discs off after 5 mins when on mains and turned it off by pressing the power button - a hunch. Not the norml windows shut down.
I then rebooted it.
As a first bit of investigation I was interested to see if there was a clicking sound before I logged in. If not it would imply a user setting. There was none.
I have now just logged in to my user account and there is still no clicking noise. Sorry but I am so happy that I am not prepared to touch anything now just in case it was a one off. (Maybe it will come back anyway - in which case I will let you know).
But if you are having problems it may be worth trying some mix of forced shut down and reboots. Keep an exact record of what you do and if you have success post it here and be loved by the many that you will have helped.
Fingers crossed.
The clicking HDD issue showed up on my FE31H yesterday. In my case it was the power saving feature for sure that caused it. I activated those features for the first time yesterday and as soon as the laptop idled, the clicking began. I unchecked all HDD related power saving features as well as did a hard reboot (i normally hibernate) and i havent heard a clicking sound since. Hopefully it stays away and hopefully someone else can solve this issue the same easy way i did.