Support for Sony product | Technical Support

Support for DCR-PC53E

This product might not be available in your country.  


Change in the Software Support Service by PIXELA

June 23, 2009
Sony Corporation


Thank you for your patronage of Sony products. We would like to announce the change with regards to user support service for software supplied with some Sony products that have been outsourced to PIXELA CORPORATION.

Until now, user support service of software listed below, supplied with some Sony "Cyber-shot" cameras and "Handycam®" camcorders, has been offered through the support website and the call center managed by PIXELA CORPORATION.

We will terminate this service outsourced to PIXELA CORPORATION on the date shown below. From then on, the user support service will be offered only through the support website managed by Sony. We would highly appreciate your kind understanding for this change.

Also, we will provide PMB (Picture Motion Browser), image management software for Sony cameras, as alternative software for users of Picture Package and ImageMixer™ for HDD Camcorder. We recommend using this latest software, which will be available from the software support website shown below.

Effective date of change:

July 13, 2009

Applicable software:

  • ImageMixer™ 1.0 for Sony
  • ImageMixer™ 1.5 for Sony
  • ImageMixer™ 1.5 for DVD Handycam
  • ImageMixer™ VCD2 for Sony
  • ImageMixer™ 1.0 for HDD Camcorder
  • Picture Package 1.0
  • Picture Package 1.1
  • Picture Package 1.2
  • Picture Package 1.5
  • Picture Package 1.6
  • Picture Package 1.7
  • Picture Package 1.8
  • Image Data Converter 1.0
  • Image Data Converter 1.5
  • Image Data Converter 2.0

URL of the software support website:

http://www.ppackage.com/index.html

After July 13, 2009, support information of applicable software and alternative PMB (Picture Motion Browser) can be downloaded from the above URL.

"Sony", "Cyber-shot", "Handycam" and "Picture Package" are trademarks or registered trademarks of Sony Corporation.

"ImageMixer" is a trademark of PIXELA CORPORATION.

© 2013 Sony Europe Limited   |  Terms and Conditions of Website Use   |  Privacy statement