Repair and Warranty
Sony warranty
Read about the general warranty conditions and find out your warranty status.
VAIO International Repair Service
Need a repair ?
Before you send your Sony product off for a repair, have you tried to fix the problem? Many minor problems can be solved by:
- checking your user manual
- checking our Tips and solutions
- speaking to the Sony support helpdesk
If it's something that's easy to fix, you can keep using your product instead of being without it while we take a look.
Where can I get a repair?
You can speak to the Sony dealer where you bought your product or find an authorised service centre
Need a TV repair? For LCD, Plasma and Rear Projection, we offer a home repair service.
Repairs by an authorised service centre
If your product was repaired by at an authorised service centre you have a 3-month warranty.
You can also use these contacts for any other questions, comments or complaints.
Tracking a repair
Have your repair number, model name and series number handy, and contact:
You can also use these contacts for any other questions, comments or complaints.
