4.4 based on 43 customer reviews
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Excellent
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
43 Customer Reviews
Ottime funzionalità
UBP-X500 10/05/2025 by Sima51 (Italy)
Ho comprato questo articolo qualche settimana fa e mi sono trovata bene. Semplice da usare e visione ottima.
Excellent
Excellent
Excellent
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Parecchi difetti
UBP-X500 12/03/2025 by Jacmar (Italy)
Si è guastato durante la garanzia, e Sony me l'ha riparato. Successivamente ho avuto altri malfunzionamenti: non effettua l'aggiornamento, non legge la USB, si spegne. ecc. I dischi li legge. E' il peggior prodotto Sony mai avuto, e ne ho comprati tanti.
Poor
Average
Average
Translation currently unavailable, please try again
Ciao Jacmar, ci dispiace sentire che abbia avuto problemi con il lettore in questione. Tuttavia, per consentirci d'investigare ulteriormente, contattaci qui: https://cutt.ly/JSgwgPc (copia e incolla il link in una nuova finestra del tuo browser).
Sami @Sony Support IT
semplice e facile da installare
UBP-X500 12/01/2025 by nuvolaneuve (Italy)
modello non di ultima uscita, almeno è semplice, di facile installazione
Excellent
Good
Excellent
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Produit à la hauteur du prix modéré
UBP-X500 14/12/2024 by AlainBux (France)
J'attends de sony un lecteur Haut de gamme BluRay 4K
Excellent
Average
Excellent
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Terrible machine kept freezing.
UBP-X500 29/10/2024 by The Godfather441968 (United Kingdom)
I bought this as my first 4k player and have to say I was very disappointed. It played standard blu Ray discs fine but kept freezing playing 4k discs aliens completely locked up the player. Only manged to watch one movie all the way through without a freeze or glitch. Sent this back to amazon for a refund and ordered a Panasonic 820 which gets far better reviews
Poor
Average
Fair
Hi,
Thank you for your feedback.
We're sorry to hear that you've faced freezing issue with your UBP-X500, this is not the norm as we strive to deliver the best quality possible.
However, we highly appreciate your valued feedback; we are always delighted to hear from our customers and are always working to develop our products to what suits your needs.
Furthermore, we have raised your feedback to the concerned team for future consideration.
If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW
Nihad @Sony Support UK
Good value
UBP-X500 24/02/2024 by Dave v 1 (United Kingdom)
Our old Blu-ray had developed a colour fault so we decided to get a new one. The advances in the load speed, image quality and overall look of the unit against our old machine we're amazing. In a way I'm glad the old one went wrong.
Excellent
Excellent
Excellent
Excellent picture and sound
UBP-X500 10/01/2024 by Bbi 1 (United Kingdom)
Replaced old panasonic blu ray Great buy,glad i picked sony very pleased
Excellent
Excellent
Excellent
Acceptable performance
UBP-X500 27/12/2023 by Razzer (United Kingdom)
Reasonable picture quality, seems to give low volu e sound through sound system, easy to use, all in all it's ok
Good
Excellent
Excellent
Hello,
Thank you for your review.
We're glad to hear that you're enjoying your Sony UBP-X500 Blu-ray player, yet we're sorry to learn that you're experiencing low volume of sound with it, and we'd like to help.
Please, try the following steps to attempt to fix this:
- Unplug the player from the mains and disconnect all external devices for 2 minutes.
- Check that the firmware of your player is up-to-date: https://cutt.ly/HwGe3cSB
- Reset the player to factory settings (p. 21): https://cutt.ly/CwGe32SN
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Mazen @ Sony Support UK
Disappointed
UBP-X500 11/08/2023 by Gradot (United Kingdom)
Bought it just over two years ago and as stopped working
Poor
Excellent
Good
Hi Gradot,
Thank you for your review and we're sorry to hear that your Blu-ray player has stopped working!
In an attempt to resolve the issue, we recommend following the troubleshooting steps here: bit.ly/3Gds0tr (page 22)
If you are still experiencing this issue, please feel free to contact us using this link: https://bit.ly/3xPUapp and we will gladly assist you further.
Mennah @ Sony Support UK
keith maddison
UBP-X500 15/05/2023 by keith1964 (United Kingdom)
good quality, easy to install, very happy overall.
Excellent
Good
Excellent
Great value for Money. Some sound issues
UBP-X500 10/01/2023 by Carlscape (United Kingdom)
A great 4K Image from Disc, but sound sometimes cuts out in loud noises and explosions depending on the disc.
Good
Excellent
Excellent
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Blue-ray Player and happy with the quality we always aim to deliver! We're also glad to keep you as one of our loyal family members and hope you continue to enjoy it for years to come.
As an attempt of rectifying the issue, ensure that the unit is running on the latest software version by following this link: https://bit.ly/3EaylE4
You can also follow the troubleshooting steps on page 22 of the device manual: https://bit.ly/3Gds0tr
If the issue is still disrupting you, feel free to contact us by following this link: https://bit.ly/3xPUapp, we will gladly assist you further.
Mennah @Sony Support UK
A nice compact capable player
UBP-X500 22/10/2022 by CBCDesign (United Kingdom)
The UBP-X500 is a nice compact and capable BluRay, CD and SACD player that supports a number of different audio and video formats. My only 2 complaints are that it lacks a screensaver option when used to play SACDs (My TV has to be on to enable the HDMI on my receiver) and it doesn't support some audio formats when playing content from USB that my TV does support.
Good
Excellent
Excellent
Klein aber oho
UBP-X500 07/10/2022 (Germany) Verified Purchaser Verified
Das Gerät ist sehr gut ich habe es jetzt schon seit geraumer Zeit in Betrieb spielt meine 4 K Blu-Ray, Blu-Ray, DVD sogar DVD die ich selber von PREMIERE vor 15 Jahren aufnenommen hat spielt er. Was auch sehr gut ist er schaltet sich im Stand By vollkommen ab keine Kontrollleuchte super. Ich empfehle dieses Gerät von Sony.
Excellent
Excellent
Excellent
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Un lecteur Blu-ray sobre et efficace
UBP-X500 29/09/2022 by Renovatio (France)
J'ai acheté ce produit et j'en suis pleinement satisfait.
Good
Excellent
Excellent
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Great value performance
UBP-X500 05/04/2022 by jandki (United Kingdom)
Very good value unit. Sound and picture excellent delivering 4k UHD without over complicating the menu.
Excellent
Excellent
Excellent
Nice size.neat.
UBP-X500 04/02/2022 by Bend1 (United Kingdom)
Bought this item about a month ago. Does what it says on the box. Easy to set up, if connected to a television and not direct to the internet you will need to plug it in to the internet every 6 months or so to get any updates. Running is quiet . No issues at all.
Good
Good
Excellent
Für mich einfach perfekt
UBP-X500 03/12/2021 by rgnovak (Germany) Verified Purchaser Verified
Tut genau das was ich von ihm erwarte: Spielt Blu-Rays und 4K-UHD-Scheiben in perfekter Qualität. Und über USB sogar auch verschiedenste Formate von externen Speichermedien. Smarte Funktionen habe ich im TV, die brauche ich dann auch nicht im Player, daher ist der "einfache" X500 genau richtig für mich.
Excellent
Good
Excellent
Translation currently unavailable, please try again
Klein maar groots.
UBP-X500 21/11/2021 by stevenvisch (Netherlands)
Heb deze nu 5 weken en mankeert totaal niets aan.geweldig beeld!!!
Excellent
Excellent
Excellent
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Wouldn't spend this much again
UBP-X500 22/10/2021 by palmister (United Kingdom)
Purchased 2 1/2 years ago, so it's just outside the retailer's warranty. Won't load discs and the software update fails repeatedly. Took it to a Sony repairer who basically said "throw it away and buy a new one". It's not even as if this gets a lot of use. I'd estimate it's cost me £15 for every blu-ray I've played. Might as well have gone to the cinema each time.
Poor
Good
Fair
Hi palmister,
Thank you for leaving your feedback, and we're sorry to hear that our service hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.
We'd recommend trying the troubleshooting steps mentioned on the following link (Page 22): https://bit.ly/3Gds0tr.
Also, try to update the software by following the steps mentioned here: https://bit.ly/3EaylE4.
If the issue is still disrupting you, feel free to contact us using this link: https://bit.ly/2NwYLXL, we will gladly assist you with the service needed!
Mennah @Sony UK
Good basic player
UBP-X500 17/07/2021 by Kevt2126 (United Kingdom) Verified Purchaser Verified
Good player great picture and sound just a shame that you cannot change to a full picture as sony recommends on so many new oled tvs
Excellent
Good
Excellent
Excellent
HD Blu-ray DVD player
UBP-X500 03/06/2021 by Petalka32 (United Kingdom) Verified Purchaser Verified
I love it. Picked up some of the classics on Blu-ray and I’ve had a field day. Haven’t stopped using it. Nice design, smooth disc transaction and great quality pictures. Happy days!
Excellent
Excellent
Excellent
Excellent
BONNES FONCTIONALITES
UBP-X500 03/05/2021 by UBP X500 (France) Verified Purchaser Verified
J'ai acheté ce produit il y a 2 semaines et c'est un bon produit.
Good
Good
Good
Good
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Bon lecteur Blu-ray
UBP-X500 09/03/2021 by Martial44490 (France) Verified Purchaser Verified
J’ai acheté ce lecteur Blu-ray le mois dernier et j’en suis satisfait. L’image est belle, la partie audio est bien retranscrite. La compatibilité HDR est parfaite. Les points négatif, c’est le manque de compatibilité avec le Dolby vision malgré le prix quand même assez élevé, pour avoir le Dolby vision et le HDR10+, il faut passer sur le modelé au dessus qui est vendu environ 50€ plus chère... Il y a aussi le léger bruit que fait le lecteur pendant le visionnage d’un film.
Excellent
Average
Excellent
Good
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Buenas prestaciones y mando sencillo.
UBP-X500 10/01/2021 by Pegui70 (Spain)
Buen reproductor Blu-ray,lo lee todo DVD,CDS y archivos USD.
Excellent
Excellent
Good
Good
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Bin zufrieden
UBP-X500 20/05/2020 by HPS69 (Germany) Verified Purchaser Verified
Enthält alles was ich erwartet habe in guter Qualität
Excellent
Good
Good
Good
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Great 4K Disc Player
UBP-X500 01/04/2020 by Tiger bread head (United Kingdom)
I bought this 4K Disc Player a couple of days ago and I’m really impressed with it - Great Picture - Quick Start Up - Easy to use
Excellent
Excellent
Excellent
Excellent
Spielt viele Formate in toller Qualität
UBP-X500 03/02/2020 by Ronny28 (Germany) Verified Purchaser Verified
Hab das Gerät über ein Jahr und bin sehr zufrieden damit
Excellent
Excellent
Excellent
Excellent
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Manque affichage.
UBP-X500 30/09/2019 by Dr globule (France)
J'ai acheter ce produit et tombé en panne au bout de 2 semaines reconnaissance de disque hs.
Excellent
Average
Average
Excellent
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Gute Bildwiedergabe, Sehr gute Audiowiedergabe
UBP-X500 23/09/2019 by YetiR2D2 (Germany) Verified Purchaser Verified
Kürzlich gekauft. Als Einstiegsmodell sehr gut. Einfache Bedienung.
Good
Good
Fair
Good
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Great product
UBP-X500 01/09/2019 by Aichayt (United Kingdom) Verified Purchaser Verified
I had this product at the time of my tv. So easy to use and 4K is amazing.
Excellent
Excellent
Excellent
Excellent
Inbetriebnahme ohne Probleme
UBP-X500 22/07/2019 by michi37 (Germany) Verified Purchaser Verified
Dies ist mein zweiter Blue-Ray-Player von Sony. Da ich nun einen 4K-TV habe möchte ich auch von den Blue-Rays her in 4K schauen.
Excellent
Good
Excellent
Excellent
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Tolle Laufruhe!
UBP-X500 15/07/2019 by Novaflieger (Germany) Verified Purchaser Verified
Ich bin mit dem Produkt sehr zufrieden und die Handhabung ist für mich einfach!
Excellent
Excellent
Good
Excellent
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Fantastico
UBP-X500 09/07/2019 by Rockabilly69 (Spain) Verified Purchaser Verified
Sonido, imagen, calidad mejor precio todo fantastico
Excellent
Excellent
Excellent
Excellent
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I'm happy
UBP-X500 12/06/2019 by val68 (United Kingdom) Verified Purchaser Verified
I bought this a couple of weeks ago and it's proved to be everything I'd hoped for. Easy to install and easy to use
Excellent
Excellent
Excellent
Excellent
Goed beeld en geluid
UBP-X500 25/05/2019 by Loke53 (Netherlands) Verified Purchaser Verified
Deze voor de eerste keer gebruikt met 4K dvd en werkt perfect. Geweldig beeld en geluid. Een aanrader ook voor de prijs van deze Sony
Excellent
Good
Excellent
Excellent
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Great entry level UHD player
UBP-X500 19/05/2019 by stu47 (United Kingdom) Verified Purchaser Verified
Great player no faults to state picture looks great too
Excellent
Good
Excellent
Excellent
Toller Sound und Bild
UBP-X500 12/04/2019 by Mulle59 (Germany) Verified Purchaser Verified
war auf der suche nach einem Player der ohne Schnickschnack auskommt preiswert ist wo Sound und Bild Top sind . Das ist hier mit diesem Player von Sony absolut gelungen. Leises Laufwerk , hat alles was man für UHD braucht und sieht auch noch wertig aus . Das ist wieder mal eine Lücke die Sony hier geschlossen hat , wo andere wirklich schlafen .
Excellent
Excellent
Excellent
Excellent
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Does what it states on the tin
UBP-X500 06/04/2019 by DgzhTjtsydly (United Kingdom) Verified Purchaser Verified
Does what it states on the tin, but most movies are shown in letterbox and you cannot change it to fit full screen unless you alter settings on TV and lose the sides, also picture quality not much better than 1080p bluray.
Good
Average
Fair
Good
Guter 4 K Player
UBP-X500 22/03/2019 by rudi110 (Germany) Verified Purchaser Verified
Spielt alles korrekt ab. Für mich war entscheidend, dass UHD 4 K abgespielt wird. Die PS 4 pro kann nur Spiele, aber nicht Filme.
Excellent
Excellent
Excellent
Excellent
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Great picture quality
UBP-X500 18/03/2019 by Knob rott (United Kingdom) Verified Purchaser Verified
Easy and quick to set up and gives amazing picture quality on our 4K TV
Excellent
Excellent
Excellent
Excellent
HD Player
UBP-X500 15/03/2019 by Rosaschneeglöckchen (Germany) Verified Purchaser Verified
An den Strom und an den Fernseher angesteckt. Angemacht - und bereit zum schauen des ersten Films. So stelle ich es mir vor, kein kompliziertes Studium von Gebrauchsanweisungen, sondern selbst erklärend. Der HD Player hat mich sofort überzeugt.
Excellent
Excellent
Good
Excellent
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Lecteur Blu ray 4K complet
UBP-X500 10/03/2019 by Hassan19 (France) Verified Purchaser Verified
Satisfait de mon achat. Je cherchais un lecteur blu ray 4K pour ma TV 4k est celui ci me convient parfaitement. Après quelques comparaisons, c'est certainement le meilleur lecteur blu ray 4k Natif d'entrée de gamme. Très silencieux en lecture, beau design et conception pratique. Le plus c'est qu'il saura se faire discret quand on regarde un film dans une salle sombre car il n'y a pas de pollution visuelle sur la face avant du lecteur, juste une petite led verte discrète qui nous signifie que le lecteur est allumé, ce qui est grandement appréciable. Je recommande ce lecteur pour ceux qui veulent apprécier des blu ray 4k et des blu ray, il fait également lecteur DVD et supporte plusieurs autres formats donc il est assez complet.
Excellent
Excellent
Excellent
Excellent
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Gutes Gerät
UBP-X500 03/03/2019 by CorollaFahrer (Germany) Verified Purchaser Verified
Preis/Leistung ist optimal. Da im Fernsehgerät alles schon drin ist, ist so ein Gerät völlig ausreichend.
Excellent
Excellent
Excellent
Excellent
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