4.0 based on 2 customer reviews
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2 Customer Reviews
Worked fine (first six months only)
MDR-EX155AP 28/09/2023 by ManInLondon (United Kingdom)
Like Sony products for their reliability, however this one lasted six month only, Thanks to John Lewis a full refund received, no questions asked.
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Hi,
Thank you for your feedback.
We're sorry to learn that your headphones failed after 6 months.
We appreciate that the failure of any product is both disappointing and inconvenient. As a manufacturer, Sony endeavours to ensure that all of our products meet our reputation for excellent quality and reliability.
However, one of the limitations of electronics is that on some occasions products may fail. To protect our customers in these circumstances, Sony provides a one-year guarantee with our consumer products. Of course, we understand your feedback, and we have passed them on for future consideration and product development.
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Robuste et très bon son
MDR-EX155AP 04/02/2020 by nightclaw (France) Verified Purchaser Verified
J'ai acheté ce produit il y quelque semaines en Italie, et j'en suis vraiment satisfait. J'aime bien le design et le son. Elles ont l'air bien robustes, mais j'espère vraiment qu'elles vont durer longtemps contrairement à les autres paires d'autres marques que j'ai du changer en 6 mois.
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