59

4.1 based on 59 customer reviews

31
15
5
4
4
Sound Quality

Good

Design

Good

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

68 Customer Reviews

0

Super und einfach

HT-S400 19/04/2026 by Lazera (Germany) Verified Purchaser Verified

Dem Preis entsprechend gute Anlage. Für Fernsehen schauen reicht vollkommen. Schönes Kino Erlebnis.

Sound Quality

Good

Design

Good

Ease of Use

Excellent

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0

0

0

Geweldige luister ervaring.

HT-S400 12/04/2026 by Huubke 59 (Netherlands) Verified Purchaser Verified

Zeer tevreden met deze keuze. Het geeft een veel voller geluid in de woonkamer. Een aanrader.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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0

0

0

Ottimo prodotto con decise performance !

HT-S400 12/04/2026 by Alex 2721 (Italy) Verified Purchaser Verified

Suono cristallino e potente , acquisto consigliatissimo per la cifra proposta da Mediaworld . Veramente un ottimo prodotto !!!

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0

0

0

Massive step backwards

HT-S400 30/03/2026 by Andrec8 (United Kingdom) Verified Purchaser Verified

Bought this when my old Sony HT-CT60BT of 11 years packed in. At 5 times the wattage and 11 years of development since, I was expecting a significantly improved experience. However the new system is far inferior. The sound is dull and muffled, no better than my inbuilt tv speakers. The only time it comes alive is watching an action film and the sub woofer kicks in. My old system was far superior in clarity and connectivity - this new model does not even have an aux input so I can't plug in my turntable like I used to. Extremely disappointed.

Sound Quality

Poor

Design

Good

Ease of Use

Good

0

0

Response From Sony UK
02/04/2026

Hi,

Thank you for your feedback.

We're sorry to hear that the HT-S400 didn't meet your expectations. This is not the experience we aim to provide, as we continuously strive to deliver the best quality possible.

Regarding the sound issue, please try the steps below and test again:
1. Disconnect the cables that are connected between the TV and the speaker system, then connect them firmly again.
2. Disconnect the AC power cords of the TV and the speaker system from the AC outlets (mains), then connect them again after 1 minute.
3. When the speaker system and TV are connected with an HDMI cable only, make sure that the HDMI jack of the connected TV is labelled with “ARC.”
4. Try using different cables.
5. Try connecting the speaker system to different devices and different HDMI ports.
6. Update the speaker system to the latest version using this link: https://cutt.ly/StA0apl3
7. Reset the speaker system by following the steps on page 2 here: https://cutt.ly/atA0sdQA

Additionally, we appreciate your feedback regarding the Aux input. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.

Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser).

Menna @Sony Support UK

0

Fais le job.

HT-S400 21/02/2026 by efde (France) Verified Purchaser Verified

Fais le job. Juste assez de puissance et compatibilité totale avec le Bravia 8.

Sound Quality

Good

Design

Average

Ease of Use

Good

Translation currently unavailable, please try again

0

0

0

Formalità semplici

HT-S400 27/01/2026  (Italy) Verified Purchaser Verified

Un intimo prodotto ad un prezzo scontatissimo ottimo suono

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

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0

0

0

Sounds amazing

HT-S400 15/01/2026 by LGRE (United Kingdom) Verified Purchaser Verified

This is an excellent value product highly recommended sounds fantastic with rich deep bass sounds great value for the money.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

6

0

0

Fabulous sound.

HT-SD40 27/11/2025 by VMAX1 (United Kingdom) Verified Purchaser Verified

Really great sound and so easy to install. Would recommend but the box is not small but as it is linked without wires, can be put anywhere in the room

1

0

0

Adequate performance at reasonable price

HT-SD40 26/11/2025 by Aerialless (United Kingdom) Verified Purchaser Verified

This system gives adequate performance if you are not a Hifi buff. The controls are fairly basic, volume and bass but the bluetooth is a useful feature to play from phone or mp3 player. The voice button improves treble enabling clearer speach. Performance is reasonable for the money but don't expect concert hall performance.

Sound Quality

Average

Design

Good

Ease of Use

Good

1

0

0

Recomendable

HT-S400 09/10/2025 by Elies onti (Spain) Verified Purchaser Verified

Super bien, nitidez de sonido , lo recomiendo para cualquier estancia

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0

0

0

Average

HT-S400 26/03/2025 by John837 (United Kingdom)

I purchased this sound bar 3 months ago along with my sony 50” smart tv. While the bass is good for watching action films it is very disappointing for dramas trying to make out what people are saying. I have just finished watching Adolescence on Netflix and it was nearly impossible to make out episode 4. Very disappointed with purchase.

Sound Quality

Fair

Design

Good

Ease of Use

Average

0

5

Response From Sony support team
31/03/2025

Hi,

Thank you for your feedback.

We're sorry to hear that the HT-S400 quality isn't up to your liking, and that you're having a sound issue with your sound bar. This is not the norm, as we always strive to deliver the best quality possible.

You can reduce the BASS level by pressing the (BASS -) button on the remote control.

If the issue remains, try the steps below and test again:
1. Disconnect the AC power cord (mains lead) from the wall outlet (mains) and then reconnect after several minutes.
2. Make sure that the sound bar is updated: https://cutt.ly/EraDIpU6
3. Connect the sound bar to the TV through HDMI cable instead of Bluetooth by following the steps in the "Listening to a TV Connected with an HDMI Cable (ARC) or Optical Digital Cable" section on page 1 here: https://cutt.ly/braDPa4R
4. If you're already using HDMI connection, disconnect the cables that are connected between the TV and the speaker system, then connect them firmly again.
5. When the speaker system and TV are connected with an HDMI cable only, check that the HDMI jack of the connected TV is labeled with “ARC.”
6. Set the digital audio out setting of the TV (BRAVIA) to "PCM".

In case the issue persists, reset the sound bar by following the steps in the "Resetting the Speaker System" section on page 2 here: https://cutt.ly/braDPa4R

Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW

Menna @Sony Support UK

0

Wonderful sound.

HT-S400 22/02/2025 by jackmurr (United Kingdom)

Simplicity itself to set up and operate but why you do not include an HDMI cable with the product is baffling - it seems like penny pinching when dealing with such a quality product. Otherwise the purchase has been well-made and produces first class sound in my room.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

4

1

0

Excellent features.

HT-S400 17/02/2025 by Dezza26 (United Kingdom)

Such an improvement to the tv sound, extremely please with this soundbar.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

0

geluid valt tegen,

HT-S400 18/12/2024 by Riro357 (Netherlands)

Heel makelijk te installeren en te activeren. Echter valt het geluid tegn. je moet hem op volume 35 of hoger zetten, om goed surronf te kunnen horen. De levering duurde ook bijne 2 weken. In plaats van de beloofde 2 dagen.

Sound Quality

Fair

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

Response From Rabab @Sony Support NL
23/12/2024

Hallo,
Bedankt voor je beoordeling.
Wij vinden het vervelend om te horen dat je het geluid tegen vindt vallen.
We zullen je feedback doorgeven aan de juiste afdeling, wellicht kunnen wij hier in de toekomst verandering in brengen.
Voor verdere ondersteuning kan je altijd even contact met ons opnemen met behulp van de onderstaande link.
https://cutt.ly/mTLicVp

0

Audio

HT-S400 14/12/2024 by Luke1973 (Italy)

Ottimo audio..lo consiglio assolutamente..prodotto medio-alto, con eccellente rapporto qualità-prezzo...consigliatissimo!!!Complimenti !!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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0

0

0

Barre se son

HT-S400 05/12/2024 by Cibelle (France)

Son vocal exelent mais caisson de basse moins puissant que sur mon ancienne barre HT-CT260H

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

1

1

Response From Kaoutar @Sony Support FR
08/12/2024

Bonjour et merci d'avoir soumis votre avis. Nous sommes heureux d'apprendre que vous êtes globalement satisfait de votre barre de son.
Nous avons transmis votre message afin qu'il soit pris en compte dans le développement de nos futurs produits.
Si vous avez besoin d'aide ou si vous avez des questions, vous pouvez toujours nous contacter sur le lien suivant: https://cutt.ly/dwMXCsJ9
(copiez-collez cette adresse dans votre navigateur).

0

Mega sound

HT-S400 22/11/2024 by Peer2023 (Germany) Verified Purchaser Verified

Tip top. Klasse Sound und alle Features die man braucht.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

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1

0

0

Nice Product, delivers value.

HT-SD40 21/11/2024 by Mabs (Ireland)

Bought the sound bar a few weeks ago from SoundStore in Tralee. Having looked at some other options, I finally decided on the Sony, and I have no regrets. It performs excellently. The sound production is topnotch, and the features such as the night, and voice mode are very useful. I highly recommend!!!

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

1

0

0

Au top pour moi

HT-S400 15/11/2024 by Francky974 (France)

Après quelques jours d utilisations aussi bien pour des films que pour l écoute de musique, très beau rendu sonore je suis agréablement surpris.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

1

0

0

Great sound

HT-S400 04/10/2024 by Killabees (United Kingdom)

Great sound, great vofer. It is paired with my bravia tv, sound is clear and the bas is deep. Thx sony

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

8

4

0

Pressione sonora al di sotto delle aspettative

HT-S400 14/09/2024 by 543215 (Italy)

Comprato da circa un mese , si collega con difficoltà tramite HDMI arc mentre col bluetooth il volume risulta troppo basso in quanto riconosciuto dalla TV Samsung come cuffia. Con collegamento ottico tutto ok ma scarsa è la pressione sonora e distante anni luce dal mio impianto 5.1 pure se datato

Sound Quality

Average

Design

Good

Ease of Use

Fair

Translation currently unavailable, please try again

1

0

Response From Hagar @Sony Support IT
17/09/2024

Ciao, ci dispiace sentire che abbia avuto problemi con la soundbar HT-S400.
Assicurarti di utilizzare un cavo HDMI di alta qualità e compatibile con HDMI ARC (Audio Return Channel). Per il problema del suono con Bluetooth, ti suggeriamo di aumentare il volume del TV al massimo e regolare il volume della soundbar per ottenere un livello audio più equilibrato. A volte, il volume delle cuffie Bluetooth è limitato rispetto ad altri dispositivi audio. Tuttavia, ti invitiamo a controllare se la soundbar è già aggiornata all'ultima versione 1.201: https://bit.ly/46ZTT4c. Se continui ad avere problemi, potrebbe essere utile consultare il manuale per ripristinare la soundbar: https://bit.ly/47HJNWL o contattaci per ulteriore assistenza: https://bit.ly/4cxgIjf. (copia e incolla ogni link in una nuova finestra del tuo browser).
Hagar @Sony Support IT.

0

Soundbar

HT-S400 02/09/2024 by Clappers (Netherlands)

Voldoet aan verwachtingen aan mooi strak model effe gebruik uitvinden

Sound Quality

Good

Design

Good

Ease of Use

Good

Translation currently unavailable, please try again

0

0

0

Gute Soundbar mit klasse Klang

HT-S400 11/04/2024 by Oliverju (Germany) Verified Purchaser Verified

Habe dien Soundbar schon länger am Fernseher angeschlossen und bin Begeistert über den klaren Klang und satten Bass. Installation ist einfach und Einstellmöglichkeiten zum persönlichen Hörerlebnis sind ausreichend.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

1

0

0

Great quality and fast bluetooth pairing

HT-SD40 30/03/2024 by Sat_P (United Kingdom)

I bought this to replace my old Yamaha YAS-207. The Yamaha soundbar was great quality, but the bluetooth pairing would fail with the Subwoofer 1 out of every 8-10 starts and this drove me crazy, so I sold it. I bought this Sony soundbar from the Sony rep at John Lewis in Bristol after he gave me a quick demo in store. I was very impressed at the quality for the price. Once I got it home and used it for a few weeks, the bluetooth pairing was lighting fast both with the subwoofer and my iPhone and iPad. After this experience, I would only go for Sony soundbars in future.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

9

0

0

Good quality overrall but..

HT-S400 12/03/2024 by darleneezeh (United Kingdom)

This sony soundbar has a good sound quality overall but is a bit too bassy, and can get noisy easily, especially in a small room. The setup was very easy. The subwoofer is the best part of this set, if placed correctly it has amazing quality. I would recommend it more for tv than for music.

Sound Quality

Good

Design

Good

Ease of Use

Excellent

6

2

Response From Sony support team
15/03/2024

Hi darleneezeh,

Thank you for your feedback.
We're glad to hear that you're enjoying your sound system.
We hope you will continue to enjoy it for many more years to come!
Regarding the bass, we recommend checking the manual on the link below explaining how to adjust the bass level:
https://cutt.ly/Tw02dB98
If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).

Hana @Sony support UK

0

Qualità prezzo buono

HT-S400 21/02/2024 by FaFabo (Italy)

Soundbar presa per sostituire una di altra marca che non andava troppo d’accordo con la TV marca Sony soprattutto per la gestione del volume. Prodotto essenziale ma ben fatto. Ottima l’interazione con la TV. Poco intuitiva la gestione dei menù e funzioni, che sarebbe preferibile avere sul telecomando invece di una sequenza di tasti che non sempre attivano la funzione illustrata sul manuale d’uso (essenziale anche lui). Resa sonora leggermente al di sotto delle aspettative con la TV, molto meglio con la musica ( dopo aver litigato con i tasti per attivare la funzione). Subwoofer non troppo invadente anche se settato al volume massimo (funzione direttamente gestita con il telecomando) per la gioia dei vicini. Come riassunto nel titolo buon rapporto qualità prezzo.

Sound Quality

Good

Design

Excellent

Ease of Use

Average

Translation currently unavailable, please try again

0

0

Response From Sony
27/02/2024

Ciao FaFabo, grazie per il tuo feedback e ci dispiace sentire che hai riscontrato dei problemi con la soundbar. Tuttavia, ti suggeriamo di verificare che sia aggiornata alla versione software disponibile qui: bit.ly/46ZTT4c. Inoltre, ti invitiamo a procedere con il ripristino di fabbrica, vai a pagina 2 qui: bit.ly/47HJNWL. Se i problemi riscontrati dovessero persistere, ti invitiamo a contattare uno dei nostri centri autorizzati qui: bit.ly/3NYDG7V (copia e incolla ogni link in una nuova finestra del tuo browser).
Sami @Sony Support IT.

0

Una sonorità spettacolare

HT-S400 18/02/2024 by Lasroberto (Italy)

Ho comprato questo articolo 20 giorni fa sono rimasto estasiato

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

1

0

aggiornamenti in file bin non si aprono

HT-S400 28/01/2024 by luigi60 (Italy)

aggiornamento del file bin non si aprono in alcun modo

Sound Quality

Average

Design

Good

Ease of Use

Good

Translation currently unavailable, please try again

0

0

Response From Sony
30/01/2024

Ciao Luigi, ci dispiace per l'accaduto e per il problema del file bin. Tuttavia, il formato USB da utilizzare per aggiornare la soundbar dev'essere in FAT32, USB 2.0 con capacità: più di 256 MB e meno di 32 GB. Comunque, al fine d'investigare il tuo caso ulteriormente, contattaci qui: https://cutt.ly/nX872mc (copia e incolla il link in una nuova finestra del tuo browser).
Sami @Sony Support IT.

0

Ottimo prodotto di fascia media

HT-S400 12/01/2024 by AGA1980 (Italy)

La prima cosa che ho pensato dopo l’installazione è stata: come ho fatto fino ad oggi senza una soundbar? È tutta un’altra experience la fruizione di un film, di una serie tv, di una partita di calcio o addirittura la visione della pubblicità. Nonostante ci siano sul mercato prodotti di fascia più alta con più canali e maggiori watt di potenza questo articolo rappresenta un ottimo connubio tra prezzo e prestazione, garantendo una qualità più che decente.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

Translation currently unavailable, please try again

0

0

0

Está barra es como si estuviese en modo Silencio

HT-S400 16/12/2023 by DanielGiron (Spain)

Suena fatal, la barra en si no emite casi nada de bajos ni medios, es como si solo estuviese configurada para emitir agudos y nada más… el bajo a pesar de ser de gran tamaño no emite nada a menos que lo pongas a un nivel de volumen insoportable, es decir en nivel de volumen bajo a medio el woofer no trabaja literalmente, lo mismo con la barra, no se si es un defecto de producto pero estoy tan desepcionado ya que esperaba mucho de esta barra y marca en si.

Sound Quality

Poor

Design

Excellent

Ease of Use

Poor

Translation currently unavailable, please try again

0

1

Response From Dina @Sony Support ES
19/12/2023

Hola,

Gracias por compartir tu reseña con nosotros. Sentimos que tengas este inconveniente. En este caso, te recomendamos realizar las siguientes comprobaciones:

1- Restablece los valores de fábrica de la barra de sonido: https://cutt.ly/SwDuJRxH (copia y pega el enlace en tu navegador).
2- Asegúrate de que la barra de sonido está actualizada a la última versión de software: https://cutt.ly/RwDuJa4a (copia y pega el enlace en tu navegador).

En caso de que necesites asistencia adicional, puedes ponerte en contacto con nuestro Soporte técnico a través del siguiente enlace y estaremos encantados de ayudarte: https://cutt.ly/HQ2Cr0p (copia y pega el enlace en tu navegador).