Article ID : 00059633 / Last Modified : 11/12/2015

The Eye AF function is not working.

    Depending on the shooting conditions, the camera may not be able to focus on the eyes. In such cases, focus on a face and detect it.

    The Eye AF function will not work in the following situations:

    • When the Focus Mode is set to Continuous AF or Manual Focus.
    • When the person is wearing sunglasses.
    • When the hair covers the person's eyes.
    • When the eyes are closed.
    • When the person is in the shade.
    • When the person is out of focus.
    • In low-light or back-lit conditions.
    • When the camera cannot detect a person's face.

    NOTE: When using A-mount cameras, make sure that the centre of the person's eyes is in the focus area, and press the key to which you have assigned the Eye AF function.