Article ID : 00103708 / Last Modified : 22/12/2014

I cannot install Media Go from Setup, stored in my Walkman.

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If you cannot install Media Go directly from your Walkman, we recommend you to download Media Go directly from the website and install it.

Media Go download website:

NOTE: A list of devices supported for use with the Media Go software is available at:
The Media Go software may also work with other devices not on this list. However, we cannot guarantee operation if they are not listed.