Article ID : 00107496 / Last Modified : 25/09/2017Print

I cannot use my Youtube account on my television or Blu-ray player

    I cannot use my Youtube account on my television or Blu-ray player 

    Your account is probably an old account and requires changes that are not supported by the television.
    Please connect to YouTube with a PC and proceed as follows:
    1. Visit the YouTube website, e.g. www.
    2. Click Sign-in in the top right corner
    3. Enter your Email-address or YouTube user name as well as your password
    4. Click on your account name on the top right
    5. Click on Youtube settings
    6. Click on Profile Setup
    7. Follow the Username and channel setup and click next
    8. Choose your privacy and sharing options as desired and click Finished.
    Once the above is done your account is up to date and you can use it on your television or Blu-ray player.


    • If there is a service type that is not found in the signal during auto scan, the service type is skipped in toggle operation of TV/Radio button.
    • If the issue persists even after trying the above, the problem may be coming from Youtube directly.
      News and Issues for Network Services

    Applicable models
    KDL-22EX550    KDL-40HX855
    KDL-22EX553    KDL-46EX650
    KDL-22EX555    KDL-46EX653
    KDL-26EX550    KDL-46EX655
    KDL-26EX553    KDL-46HX750
    KDL-26EX555    KDL-46HX751
    KDL-32EX650    KDL-46HX753
    KDL-32EX653    KDL-46HX755
    KDL-32EX655    KDL-46HX756
    KDL-32HX750    KDL-46HX757
    KDL-32HX751    KDL-46HX758
    KDL-32HX753    KDL-46HX759
    KDL-32HX755    KDL-46HX75G
    KDL-32HX757    KDL-46HX850
    KDL-32HX758    KDL-46HX853
    KDL-32HX759    KDL-46HX855
    KDL-40EX650    KDL-55HX750
    KDL-40EX653    KDL-55HX751
    KDL-40EX655    KDL-55HX753
    KDL-40HX750    KDL-55HX755
    KDL-40HX751    KDL-55HX75G
    KDL-40HX753    KDL-55HX850
    KDL-40HX755    KDL-55HX853
    KDL-40HX756    KDL-55HX855
    KDL-40HX757    KDL-55HX950
    KDL-40HX758    KDL-55HX953
    KDL-40HX759    KDL-55HX955
    KDL-40HX75G    KDL-65HX950
    KDL-40HX850    KDL-65HX953
    KDL-40HX853    KDL-65HX955

    KDL-22EX320 KDL-40HX723
    KDL-22EX325 KDL-40HX725
    KDL-24EX320 KDL-40NX720
    KDL-24EX325 KDL-40NX723
    KDL-26EX320 KDL-40NX725
    KDL-26EX321 KDL-46CX520
    KDL-26EX325 KDL-46CX525
    KDL-32CX520 KDL-46EX520
    KDL-32CX521 KDL-46EX521
    KDL-32CX523 KDL-46EX524
    KDL-32CX525 KDL-46EX525
    KDL-32EX421 KDL-46EX720
    KDL-32EX424 KDL-46EX721
    KDL-32EX425 KDL-46EX723
    KDL-32EX520 KDL-46EX724
    KDL-32EX521 KDL-46EX725
    KDL-32EX523 KDL-46EX726
    KDL-32EX524 KDL-46EX727
    KDL-32EX525 KDL-46EX728
    KDL-32EX720 KDL-46EX729
    KDL-32EX721 KDL-46HX720
    KDL-32EX723 KDL-46HX723
    KDL-32EX724 KDL-46HX725
    KDL-32EX725 KDL-46HX820
    KDL-32EX726 KDL-46HX823
    KDL-32EX727 KDL-46HX825
    KDL-32EX728 KDL-46HX920
    KDL-32EX729 KDL-46HX923
    KDL-37EX521 KDL-46HX925
    KDL-37EX524 KDL-46NX720
    KDL-37EX525 KDL-46NX723
    KDL-37EX720 KDL-46NX725
    KDL-37EX725 KDL-55EX720
    KDL-40CX520 KDL-55EX721
    KDL-40CX521 KDL-55EX723
    KDL-40CX523 KDL-55EX725
    KDL-40CX525 KDL-55HX820
    KDL-40EX520 KDL-55HX823
    KDL-40EX521 KDL-55HX825
    KDL-40EX523 KDL-55HX920
    KDL-40EX524 KDL-55HX923
    KDL-40EX525 KDL-55HX925
    KDL-40EX720 KDL-55NX720
    KDL-40EX721 KDL-55NX723
    KDL-40EX723 KDL-55NX725
    KDL-40EX724 KDL-60NX720
    KDL-40EX725 KDL-60NX723
    KDL-40EX726 KDL-60NX725
    KDL-40EX727 KDL-65HX920
    KDL-40EX728 KDL-65HX923
    KDL-40EX729 KDL-65HX925

    BDP-S185 BDP-S186

    BDP-S370 BDP-S373
    BDP-S470 BDP-S570

    BDP-S280 BDP-S380
    BDP-S383 BDP-S480
    BDP-S483 BDP-S484
    BDP-S485 BDP-S580

    BDP-S390 BDP-S490
    BDP-S495 BDP-S590