Article ID : 00238646 / Last Modified : 27/12/2019

My speaker makes an error noise and won't play music when I press the Push & Play button (LSPX-S2)

The unit makes an error noise when the Push & Play button is pressed.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    An error noise may occur on your LSPX-S2 Wireless Glass Sound Speaker, and playback may not be possible due to network status or Spotify settings and response conditions:

    • The Spotify Connect function has never been used.
    • The speaker isn't connected to a Wi-Fi network.
    • The speaker uses the Speaker Add function.

    Check if playback works after completing each step:

    1. Power reset the speaker.
      • Turn off the speaker.
      • Turn on the speaker again.
      • At the bottom of the speaker, press the Note icon(Push & Play) button.
         
    2. Make sure the Note icon(Push & Play) indicator is on.
      • Press the BLUETOOTH/Pairing indicator icon PAIRING button.
        • If the Note icon(Push & Play) indicator is off, press the Note icon(Push & Play) button.
           
    3. Check the status of Spotify Connect using the Spotify app.
      • If it isn't set to playback on this unit, open Connectable Devices and select this unit again.
         
    4. Make sure that the tracks (artists, albums, etc.) registered to Favorite music with the Note icon(Push & Play) button aren't set to Don’t play in the Spotify app.
      • Cancel the Don’t play setting or register new tracks to Favorite music.