I didn’t say "Ok Google" but Google Assistant came up
IMPORTANT: This article only applies to specific products and/or operating systems. Please check the Applicable Products and Categories section of this article.
If "Ok Google" comes from the TV, for example during a commercial, the TV's Built-in microphone might react to it.
Press the BACK button on the remote control to cancel the Google Assistant ready status.
Check the TV position setting.
- Press the HOME button on the TV remote control.
- Select
Settings.
- Select Sound or select Display & Sound and then select Sound.
- Select TV position.
- Select Table-Top stand or Wall Mount.
NOTE: When the Accessibility (Screen Reader or Talkback) setting is on, Google Assistant may also react to the TV reading the words "Ok Google".
Get access to all information, keep your product up to date and enjoy great deals
Visit our Community and share your experiences and solutions with other Sony customers
Contact your Sony Support team
Book, track or maybe even avoid a repair
Never miss an update again! Find information and receive instant notifications about your product
