Article ID : 00238665 / Last Modified : 27/12/2019

Audio is only output from the front speaker during handsfree use.

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    During handsfree use, the audio will only be output from the front speaker. It's normal behaviour.

    If there's no sound being output at all from the front speakers, check the following:

    1. Is the volume of your mobile device set to mute? Try increasing the volume.
    2. Is the front speaker terminal of the unit correctly connected to the front speaker?