Article ID : 00236096 / Last Modified : 29/11/2019

The source screen on Music Center app (SongPal) does not open.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Make sure that the Bluetooth® connection is properly established with the connected device. If you still can't access the Music Center (SongPal™) app source screen, temporarily close the app and then re-open it.

    NOTE: The name of the application was changed from SongPal to Music Center app in May 2017.