The source screen on Music Center app (SongPal) does not open.
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Make sure that the Bluetooth® connection is properly established with the connected device. If you still can't access the Music Center (SongPal™) app source screen, temporarily close the app and then re-open it.
NOTE: The name of the application was changed from SongPal to Music Center app in May 2017.