The source screen on Music Center app (SongPal) does not open.
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Make sure that the Bluetooth® connection is properly established with the connected device. If you still can't access the Music Center (SongPal™) app source screen, temporarily close the app and then re-open it.
NOTE: The name of the application was changed from SongPal to Music Center app in May 2017.
Register your product
Get access to all information, keep your product up to date and enjoy great deals
Sony Community
Visit our Community and share your experiences and solutions with other Sony customers
Contact support
Contact your Sony Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
