Article ID : 00235812 / Last Modified : 26/11/2019

Music playback doesn't resume after I put the headphones (earbuds) back on

    The music playback pauses if only one earbud is removed. If you wear it again, the earbuds will resume playback. However, in the following cases, music playback may not return even if you put the headset back on:

    • The app or mobile device doesn't support this function. Playback may not resume even when the headset is worn again. Just press the playback button on the headset or the connected device.
       
    • Both of the earbuds were removed from your ears.
      To resume music playback, press the playback button on the connected device.
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