Article ID : 00232082 / Last Modified : 04/09/2019

Low volume when playing music - how to change volume - WF-1000XM3

    You can only control the volume via your Bluetooth source device, not via the earbuds. 
    You can change the volume via the Sony | Headphones Connect smartphone app or the media/phone call volume control on your source device.

    • Install the Sony | Headphones Connect smartphone app, then change the volume using the app. 
       

    • If the volume remains too low, delete the pairing information for the headset from the Bluetooth device, and pair them again.