Article ID : 00238814 / Last Modified : 03/01/2020

Siri starts when I try to play / pause music or make a phone call when an iPhone or iPad is paired with headphones

    Depending on the iOS version, Siri may be activated even when the Side or Home button is pressed for less than 2 seconds.

    To prevent this, try either of the following:

    • When playing or pausing music, or making a phone call, make sure you are on the iPhone or iPad screen. 
    • On the iPhone or iPad, follow these steps to turn Siri off:
      1. Select Settings.
      2. Select Siri & Search.
      3. Turn off Listen for “Hey Siri”.
      4. Turn off Press Side Button for Siri or Press Home for Siri.