Article ID : 00241785 / Last Modified : 27/03/2020

Gracenote service will be removed from Music app

Why can’t I get music information such as jacket photo on the Music App?

    Gracenote service will be removed from the Music app (version: 9.4.7 and later) starting February 2020. 
    The Gracenote feature will be unavailable to use regardless of the app version after May 2020.

    After the service removal, you will no longer be able to download information from Gracenote, which includes title, artist name, album name and cover photo. 
    However, you can continue to use the information which was downloaded before the service removal.