Article ID : 00256620 / Last Modified : 21/01/2021

Setting and disabling parental lock and what to do if you've forgotten the PIN code (2020 Android TV™ models)

I entered the PIN code, but it is not being accepted.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    For 2015 to 2019 released Android TV models.

    Refer to the How to set a PIN code / How to cancel a PIN code that you have forgotten (2015 to 2019 Android TV models) article. 

    You can set a PIN code to use. The method for setting/resetting a PIN code is different for each feature.

    For 2020 Android TV models

    Parental lock

    Restricted Profile

    For XH74 and XH75 series: