Article ID : 00255897 / Last Modified : 30/11/2021

How to change or reset your account information password for the Sony Cloud Service for Home Entertainment & Sound Products

    IMPORTANT:  This article applies only to specific products and operating systems. Check the Applicable Products and Categories for details. 

    You can change or reset your account information password by going to the Sony Cloud Service for Home Entertainment & Sound Products account that you created to use Sony's various services.

    To access your account information, use your mobile device to scan the QR code below:

    QR code for countries other than China

    If you're unsure of how to proceed, please visit our "What is a QR code" article. 

    *QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.