Article ID : 00260124 / Last Modified : 20/04/2021

The headset does not turn on.

    Try the following:


    • The headset cannot be turned on while charging the battery. Remove the USB cable and turn on the headset.
    • Make sure that the rechargeable battery of the headset is sufficiently charged. If not, charge the headset.
    • Reset the headset. If resetting does not work, initialize the headset.
      For details about resetting and initializing your headset, refer to the operating instructions supplied with the headset.