Article ID : 00264337 / Last Modified : 16/06/2021

The Headphones Connect app doesn't recognise my WF-1000XM4

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    If the Sony | Headphones Connect app does not recognise your WF-1000XM4, you're probably running an older version of the app. 

    Update the Sony | Headphones Connect App to version 8.0.0 or later, and it should recognise your WF-1000XM4: