Article ID : 00273920 / Last Modified : 27/12/2021

When I receive a call on my iPhone, my WF-1000XM4 earbuds do not immediately connect

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    If you experience a long pause between accepting a phone call and being able to talk to the person while your earbuds are connected, changing the Bluetooth settings of your iPhone might improve the connection speed:

    1. Go to [Setting][Accessibility] – [Touch]
    2. Tap [Call Audio Routing] (or similar). The default setting is [Auto], which means that the iPhone speaker and microphone are activated first when you pick up the call by tapping your phone. 
    3. Select [Bluetooth Headset] to ensure the WF-1000XM4 speaker and microphone are activated immediately. 

    Iphone menu Call Audio Routing set to Bluetooth Headset