Article ID : S700023560 / Last Modified : 12/07/2018

Screen showing random distortions when using specific apps

    Screen showing random distortions when using specific apps

    Issue

    Distortion may appear randomly for a brief moment when using the following applications:
    Maps, Taptiles, Microsoft Solitaire Collection, Microsoft Minesweeper, The free dictionary.


    Solution

    Please run all available MS Windows updates.
    The Update for Windows 8 for x64-based Systems (KB2756872) solves the issue


    Applicable Models

    •    SVS1512S1ES
    •    SVS1512U1RW
    •    SVS1512V1ES
    •    SVS1512V1RB
    •    SVS1512V9ES
    •    SVS1512X1RB
    •    SVS1512X9RB
    •    SVS1512Z1ES
    •    SVS1512Z9EB
    •    SVS1512Z9RB

    •    SVS1312E3RP
    •    SVS1312E3RR
    •    SVS1312E3RW
    •    SVS1312G3ER
    •    SVS1312G3EW
    •    SVS1312H3ES
    •    SVS1312J3EW
    •    SVS1312K3EW
    •    SVS1312M9RB
    •    SVS1312N9EB
    •    SVS1312P9EB
    •    SVS1312Q9ES
    •    SVS1312R9EB
    •    SVS1312S9EB
    •    SVS1312S9RB
    •    SVS1312C5E

    •    SVS13A2V9RS
    •    SVS13A2W9ES
    •    SVS13A2X9ES
    •    SVS13A2X9RS
    •    SVS13A2Z9ES
    •    SVS13A2Z9RS
    •    SVS13A2C5E