Article ID : S700023593 / Last Modified : 12/07/2018Print

How to restore the computer to an earlier time using the System Restore feature

    This article gives detailed information on how and when to use the Windows System Restore feature.

    System restore is a very useful troubleshooting tool if your computer recently started to expose erratic behaviour. We recommend to restore the system to the most recent date before the problem started.


    • This procedure must be performed while logged in as Administrator or to an account with Administrator rights.
    • The System Restore procedure will restore the Registry and other settings back to the date and time selected. No data will be lost. Saved documents and e-mail will not be affected by performing a System Restore.
    • Any hardware or software that has been installed after the date of the restore point will need to be reinstalled.


    • If the operating system will not start in Normal Mode, restart the computer in  Safe Mode
    • If the operating system will not start in Normal Mode or Safe Mode, restart the computer in Safe Mode using the Command Prompt. At the Command Prompt, type C:\Windows\System32\Restore\Rstrui.exe and then on the keyboard , press the ENTER key to start the System Restore.
    • If the mouse is not available, use the TAB key, or ARROW keys to make the selection.


    1. Click the Start button, point to All Programs - Accessories - System Tools, and click System Restore.
      Note: for Windows Vista, you can just type System Restore after clicking Start.
      ><br> <span style=figure 1 - System Restore introduction
    2. In the System Restore window, click the Next button.
      Note: If other users are logged onto the computer, a System Restore dialog box will appear. Click the OK button to continue.
    3. Select the System Checkpoint to which you want to restore your system, and click Next. 
      ><br> <figure>figure 2 - System Restore - Choose a restore point</figure><br> <span style=
    4. Click the Finish button to confirm the selected restore point.
      ><br> <figure>figure 3 - System Restore - Confirm your restore point</figure><br> <span style=
    5. The operating system will be restored to the date and time selected and the computer will restart.
      Note: This may take several minutes, please do not interrupt the process.