Article ID : S700023769 / Last Modified : 12/07/2018Print

Continuous loud or abnormal fan noise

    This article provides the information required to resolve this issue.

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    Some VAIO notebook models of VGN-CS series and VGN-BZ series can produce a clicking, scraping, rattling, or a continuous loud noise while the cooling fan is revolving.

    As part of our commitment to quality, for any customer who requires repair of their VAIO computer due to the above mentioned issue, Sony will cover the cost of this repair during the first 4 years following the date of purchase of the model in question. In case your model is shown in the list below, we invite you to contact VAIO Support to arrange service for your VAIO.

    Applicable Models
    • VGN-BZ11EN
    • VGN-BZ11MN
    • VGN-BZ11VN
    • VGN-BZ11XN
    • VGN-BZ12EN
    • VGN-BZ12VN
    • VGN-BZ12XN
    • VGN-CS11Z
    • VGN-CS11S
    • VGN-CS21Z
    • VGN-CS21S