How do I reset my network settings? (Android 9.0 or higher)

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

Why reset network settings

• When your phone is unable to make or receive phone calls
• When there is no signal on your phone
• Wi-Fi issues: Connection issues and sudden Wi-Fi dropouts
• Bluetooth: No connection or drop out

What happens when you reset network settings

When you reset network settings (clear all connection data), a number of features are restored to their default setting.

The following will take place after a network reset:

• Allows background data sync.
• Clears mobile data limits.
• Deletes all Wi-Fi® SSIDs.
• Disconnects all tethered interfaces.
• Forgets paired devices.
• Removes all app data restrictions.
• Sets network selection mode to automatic.
• Sets preferred mobile network type to the best available.
• Turns off Airplane mode.
• Turns off Bluetooth®.
• Turns off data roaming.
• Turns off mobile hotspot.
• Turns off VPN.
• Turns on mobile data.
• Turns on Wi-Fi®.

Reset network settings

To reset network settings, follow the steps below:

1. Find and tap Settings → System → Advanced → Reset options → Reset network settings.
2. Tap RESET SETTINGS.