Article ID : 00415049 / Last Modified : 01/11/2026Print

    I can't create a Google account on my Walkman because a SIM is required for phone number verification

    When creating a new Google account on your Walkman, Google's identity verification feature may require you to register a phone number (SIM). Since the Walkman doesn't have SIM functionality, you may not be able to create a Google account using your Walkman. In that case, follow the steps below:

    1. Create a Google account in advance on another device (for example, a computer or smartphone).
      Have your Google account email address and password ready, then proceed to the next step.
    2. Turn on the Wi-Fi function on your Walkman and connect to the internet.
    3. Swipe up on the Walkman home screen and tap Settings.
    4. Add an account from Passwords and Accounts. Follow the on-screen instructions to complete the setup.