Article ID : 00366423 / Last Modified : 28/10/2025Print

Information on making product data and related service data user accessible (EU Data Act) (Others)

    Note: Products and related services not listed here are not subject to the EU Data Act.

    Others

     LE-SH800S, LE-MA900, LE-FP7000, LE-SA3800, LE-ID7000LE-CGX10REON POCKETREON POCKET TAG
    App and service names essential for data collection (not collected if not used)Cell Sorter Software(SH/MA), FP7000 Software SA3800 Software, ID7000 SoftwareN/AREON POCKET dedicated appREON POCKET dedicated app
    a-1: Types of product data that can be generatedUsage logs, Settings backupUsage logs, Settings backup(1) Device sensor data (temperature, humidity, skin contact state, activity status (stationary/walking etc)) (2) Device operation, operation settings, operation status, chargning status, time stampTAG sensor data (temperature, humidity, illuminance, close proximity, carry status)
    a-2: Product Data FormatFCS, ZipFCS, ZipProprietary FormatsProprietary Formats
    a-3: Estimated volume of product datatyp. 480 MBtyp. 160 MBapprox. 200kB / day・userapprox. 50kB / day・user
    b-1: Continuous and real-time generation of product data (available on request)NoNoNoNo
    c-1: Whether your connected product has the ability to store data on your device or on a remote serverYesYesYesNo
    c-2: Data retention period (if data can be stored)Until user delete data.Until user delete data.Until user delete data.Until user delete data.
    d-1: How users can access data, how users can retrieve data, and (if applicable) how users can delete data and the technical means to do soUsers are requested to file an application for data provision at https://services.sony.ie/supportmvc/en/Contact/datarequestpersonaluse (for individual requests) or https://services.sony.ie/supportmvc/en/Contact/datarequest3rdparty (for third-party requests).Users are requested to file an application for data provision at https://services.sony.ie/supportmvc/en/Contact/datarequestpersonaluse (for individual requests) or https://services.sony.ie/supportmvc/en/Contact/datarequest3rdparty (for third-party requests).Users can not access data, but users can delete data by "device initialize" from app settings.Users can not access data, but users can delete data by "device initialize" from app settings.
    d-2: Terms of Use and Quality of ServiceTerms of use and quality of service are provided at https://www.sony.ie/electronics/support/articles/00365283.Terms of use and quality of service are provided at https://www.sony.ie/electronics/support/articles/00365283.Terms of use and quality of service are provided at https://reonpocket.sony.com/app/ie/eula/eula-ie.html.Terms of use and quality of service are provided at https://reonpocket.sony.com/app/ie/eula/eula-ie.html.