Updating your SRS-X99 over the Internet

We recommend this method as it's the simplest way to update. It usually takes about 3-10 minutes.
Note: You cannot update to the latest software, if the set is NOT connected to the internet (network).

Install the update

1. Connect to the internet (network)
   Note: When the speaker is connected to a PC directly using the LAN cable for the version checking, remove the LAN cable, and reconnect it to an Access Point.
2. If the speaker is turned on, press the (on/standby) button, and turn it off
3. Press the (on/standby) button to turn the power on
4. Wait until the LINK indicator stops flashing and stays lit in orange or pink. Whenever a software update becomes available, the UPDATE button lights up.
   Note: The UPDATE button doesn't light up when software is the latest.
5. Tap and hold the UPDATE button until you hear beeps. When the software update starts, the UPDATE button starts flashing.Note: The speaker is not operational while updating
   
   
6. The blinking (interval and condition) of the UPDATE button changes during the update progress
7. The UPDATE button turns off and the speaker switches to standby mode or BLUETOOTH/Network standby mode automatically after the update is completed
8. Check the version by following the steps described under how to check your firmware version. Then, the update is completed.

Possible issue during the update

The light flashes in red and the UPDATE button flashes in orange during the update

The software update failed. After this happens, you cannot perform any operation or use any function on the set except the power button. Please check the condition of the speaker by following these steps, and complete the software update using a USB flash drive.

1. Tap and hold the button to turn the speaker OFF.
2. Tap the button to turn the speaker ON.
3. Wait about 3 minutes (or until the network connection completes), then check the UPDATE button status on the speaker.

The UPDATE light remains lit in orange

The software update failed. You can do the firmware update for personal audio system via USB flash drive – Procedure A. To do so please follow the following link:

• Update via USB flash drive for SRS-X99

The indicator flashes in red and UPDATE button flashes in orange

The software update failed. You can do the firmware update for personal audio system via USB flash drive – Procedure B. To do so please follow the following link:

• Update via USB flash drive for SRS-X99

Note:

• Keep the speaker connected to the power supply and network during the update
• DO NOT remove the AC adaptor until the update is completed
• DO NOT power off the unit during the update
• Updating normally takes about 3 to 10 minutes. It may take more time depending on your network environment

Update via USB Memory Device and your PC

We recommend you use the Internet to update if you can. If not, you can use this method instead. You'll download the update to your computer, transfer it to a USB memory device, then transfer it to your SRS-X99.

Preparations for Firmware Update

Before downloading the firmware, please ensure that your computer is running one of the following operating systems and that you have the correct requirements for the USB flash drive:

Supported Operating Systems

• Windows® 10
• Windows® 8.1
• Windows® 7 with Service Pack 1 (SP1)
• Mac OS X (10.4) or later

Note: If you are using Windows® 8.1, please use it in desktop mode. Operation is not guaranteed for all PCs installed with a compatible OS.

Recording Media

• USB flash drive should have a capacity of more than 256MB

Note: Operation is not guaranteed for all USB flash drive.

Firmware Update for Personal Audio System via USB flash drive – Procedure A

Note:It is impossible to be back to the previous software version after software update.

How to download the firmware:

1. Close all other windows and programs you are running apart from this page.
2. Read the terms and conditions on this page and accept them by checking the tick box.
3. Download the firmware update. The file SRSX99V1602994.zip154 MB (161,896,517 bytes) will begin downloading.
4. Save the file to the desktop of your computer.
   Note: If you are using Windows 10 or 8.1 the update file may be saved automatically in the Downloads folder. Click the Desktop tile from the Start screen and find the download file in the Downloads folder by using Explorer

Note: This is the dedicated update file for SRS-X99 only. You cannot use this file with other Personal Audio System.

How to prepare the downloaded file:

• Using Windows
  1. Right-click the downloaded file SRSX99V1602994.zip
  2. Click "Extract All"
  3. Click Extract in the Extract Compressed (Zipped) Folders window that has opened
  4. The SRSX99V1602994 folder is now open on your computer's desktop
  In the "UPDATE" folder you will find 4 files: ”LUTE01-FW.BIN”, ”LUTE01-FW.ID”, ”LUTE01-FW_MB.BIN” and ”LUTE01-FW_MB.ID”
• Using Mac OS
  1. Double-click the saved file SRSX99V1602994.zip
  2. The SRSX99V1602994 folder is created on your desktop

Note: Depending on your operating system, the file may be automatically unzipped when it is downloaded. You may also not be able to unzip the file using the procedures described above, depending on the operating system that you are using. In the latter case, please use a decompression tool.

Copy the update files to the USB flash drive:

1. Insert the initialized (formatted) USB flash drive into a USB slot on your computer
2. Copy the UPDATE folder to the USB flash drive.
3. Refer to the below diagram:

Update the audio system via USB:

1. Connect the AC adaptor (supplied) to the DC IN 18 V jack of the speaker.
2. Plug the AC power cord connected to the AC adaptor into an AC outlet securely.Set the NETWORK OFF/ON switch on the rear to ON
3. Press the (on/standby) button to turn the power on
4. Wait until the LINK indicator slows down - it should take about 4 minutes
5. Press and hold the AUDIO IN button and the "volume down" button
6. The UPDATE button lights up after beeps are heard. Note:If you are connected to the network, you might already see the UPDATE button lit in orange. Even in this case, please carry out the procedure as described on this page and check the beeping sound.
7. While the UPDATE button is lit, insert the USB flash drive to the DC-OUT ONLY (USB) port slot on the rear side of the speaker.
8. When the software update starts, the UPDATE button starts flashing
   Note: The speaker is not operational while updating

9. The blinking (interval and condition) of the UPDATE button changes during the update progress
10. The UPDATE button turns off and the speaker switches to standby mode or BLUETOOTH/Network standby mode automatically after the update is completed
11. Check the version by following the steps described under how to check your firmware version. Then, the update is completed.

Note:

• Keep the speaker connected to the power supply during the update
• DO NOT remove the AC adaptor until the update is completed
• DO NOT power off the unit during the update
• Updating normally takes about 10 minutes.

Firmware Update for Personal Audio System via USB flash drive – Procedure B

If the indicator flashes in red and the update button in orange then the software update has failed.
You will need to download the firmware update to your computer, save it to a USB flash drive and then upload it to your speaker.
Follow the steps outlined below to do this:Note:It is impossible to be back to the previous software version after software update.

How to download the firmware:

1. Close all other windows and programs you are running apart from this page.
2. Read the terms and conditions on this page and accept them by checking the tick box.
3. Download the firmware update. The file SRSX99V1602994.zip154 MB (161,896,517 bytes) will begin downloading.
4. Save the file to the desktop of your computer.
   Note: If you are using Windows 10 or 8.1 the update file may be saved automatically in the Downloads folder. Click the Desktop tile from the Start screen and find the download file in the Downloads folder by using Explorer

Note: This is the dedicated update file for SRS-X99 only. You cannot use this file with other Personal Audio System.

How to prepare the downloaded file:

• Using Windows
  1. Right-click the downloaded file SRSX99V1602994.zip
  2. Click "Extract All"
  3. Click Extract in the Extract Compressed (Zipped) Folders window that has opened
  4. A folder named Update will appear on your desktop containing the following files: LUTE01-FW.BIN; LUTE01-FW.ID; LUTE01-FW_MB.BIN; LUTE01-FW_MB.ID
• Using Mac OS
  1. Double-click the saved file SRSX99V1602994.zip
  2. A folder named Update will appear on your desktop containing the following files: LUTE01-FW.BIN; LUTE01-FW.ID; LUTE01-FW_MB.BIN; LUTE01-FW_MB.

Note: The downloaded file can automatically unzip when using the operating systems above, but if you’re not able to unzip the files using these steps then you may need to use separate decompression software.

Copy the update files to the USB flash drive:

1. Insert the flash drive into one of your computer’s USB ports
2. Drag the Update folder from your desktop to the flash drive
3. Refer to the below diagram:

Update the audio system via USB:

1. Connect your speaker to a mains power socket using the AC adaptor supplied
2. Move the network switch on the back of the speaker to the "on" position
3. Switch off the speaker once the indicator flashes red and the update button flashes orange.
4. Place the flash drive containing the update files into your speaker’s DC-OUT ONLY (USB) port
5. Switch the speaker on again
Note: Please carry out steps 3 to 5 within 3 minutes.
6. The firmware update will begin downloading to your speaker once the update button starts to flash.
   Note: The speaker cannot be used during the download.
7. As the download progresses the pattern of the flashes slows before stopping once the update is complete
8. The speaker will automatically switch to either standby mode or Bluetooth/network standby mode when the download is complete.
9. Check that the update is complete with the Software Version Check for Wireless Speaker SRS-X99. How to check your firmware version. Then, the update is completed.