Multimedia messaging isn't working

1. Find and tap Settings > Network & internet > Internet settings.
2. Tap Accept. Once the settings have been downloaded successfully,  (Internet settings downloaded icon) appears in the status bar and mobile data traffic is turned on automatically.

Hint

If the settings cannot be downloaded to your device, check the signal strength of your mobile or Wi-Fi network connections. Move to an open location free from obstructions or get close to a window and then try again.

1. Find and tap Settings > Network & internet > Mobile network.
2. If you’re using two SIM cards, select a SIM card.
3. Tap Access Point Names >   (Add icon). You may find the item under Advanced.
4. Tap Name and enter a name of your choice, then tap OK.
5. Tap APN and enter the access point name, then tap OK.
6. Enter all other required information. If you don’t know what information is required, contact your network operator for more details.
7. When you’re done, tap  (More icon) > Save.

• Find and tap Settings > Storage.

1. Find and tap  (Messages icon).
2. Tap the conversation containing the message you want to delete.
3. Touch and hold the message you want to delete, then tap  (Delete icon) > Delete.

1. Find and tap  (Messages icon).
2. Touch and hold the conversation that you want to delete.
3. Tap any other conversations that you want to delete, then tap  (Delete icon) > Delete.

1. Find and tap  (Messages icon).
2. Tap  (More icon) > Settings.
3. If you’re using two SIM cards, select a SIM card. If you’re using one SIM card, tap Advanced.
4. Tap the switch beside Auto-download MMS and/or Auto-download MMS when roaming to enable this function.