Article ID : 00380242 / Last Modified : 26/03/2026Print

Cannot Connect to the audio device from the Sony | BRAVIA Connect App After Replacing the Wi-Fi Router

    If you cannot connect to the audio device from the Sony | BRAVIA Connect app after replacing your Wi-Fi router, remove the device registration and set it up again:

    1. Remove the device registration from the Sony | BRAVIA Connect app.
    2. Connect your mobile device to the new Wi-Fi router.
    3. Perform the initial setup for the audio device again in the app.