Article ID : 00266187 / Last Modified : 30/08/2021

When many devices are connected to the Sound Bar via HDMI, some don't output sound

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The type and number of devices that can be controlled by the Control for HDMI function are restricted by the HDMI CEC standard. If the number of connected devices exceeds the limit set by the HDMI CEC standard, HDMI device control may not work, and sound may not be output. Make sure that the number of connected devices doesn't exceed the limit.

    Maximum number of connected devices

    • Recording devices (Blu-ray Disc recorder, DVD recorder, etc.): Up to 3 devices
    • Playback devices (Blu-ray Disc player, DVD player, etc.): Up to 3 devices (this speaker system uses
      one of them)
    • Tuner-related devices: Up to 4 devices
    • Audio system (receiver or headphones): 1 device (used by this speaker system)

    NOTE: HDMI CEC (Consumer Electronics Control) is an HDMI standard that provides control functions between different A/V devices.