Scheduled recordings are missing after a TV software update
Issue: Scheduled (future) recordings are missing after a TV software update.
Applies to: BRAVIA TVs with USB HDD recording function.
Reason: Scheduled recordings are not retained after a software update due to a technical limitation.
Resolution: Re-schedule your recordings manually using the TV Guide after the update.
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Why are my scheduled recordings missing after a TV software update?
After a TV software update, your previously scheduled (future) recordings may no longer appear in your TV’s schedule list.
This happens because scheduled recordings are not retained during software upgrades. As a result, the TV does not restore them after the update is completed.
Are my existing recordings affected?
No. Programs that have already been recorded and stored on your USB hard disk drive (HDD) are not affected by the software update.
You can continue to watch your previously recorded content as usual. If you regularly schedule recordings, check your schedule after each software update
How do I set up my recordings again?
After the update, you will need to manually schedule your recordings again.
- Press the TV or Guide button on your remote control
- Open the TV Guide
- Select the program you want to record
- Set the recording schedule again
IMPORTANT:
Recording is not available when the TV’s country setting is set to Italy.
Register your product
Get access to all information, keep your product up to date and enjoy great deals
Sony Community
Visit our Community and share your experiences and solutions with other Sony customers
Contact support
Contact your Sony Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
