Just like smartphones and tablets, if you have too many apps open, you can experience low system memory symptoms on Sony's Android TV. This stops the system from running as efficiently and may cause performance issues.
It’s recommended to free up memory by closing apps running in the background or restarting the TV.
To close running apps, please follow the steps below:
- Press and hold the HOME button on the remote control.
- Press the left or right arrow button to highlight the app.
- Press the down arrow button to highlight X (Dismiss) icon.
- Press the Enter button.
NOTE: Task-switching (toggle between apps and quickly access or close recently used apps), is only available on Android 7.0 Nougat.
To restart the TV, please perform a soft reset.