REON: Frequently Asked Questions on Connectivity

After reinstalling the app, press the button on the device for about 15 seconds to reset it, and then connect it

RNP-P1 / RNP-6T

After reinstalling the app, press and hold [SMART] button about 5 seconds to unregister app, and then connect it.

RNP-5

After reinstalling the app, press the button on the device for about 15 seconds to reset it, and then connect it.

No, there are not

Only one device can be connected to a smartphone at a time.

A single device can only be connected to one smartphone at a time.

Bluetooth® 5.0 Low Energy is supported

The software can be installed on those devices, but we cannot guarantee that it will function properly.
Check here for a list of confirmed devices.

The REON POCKET works with Apple Watch.

See here for further details on the compatible models and OS versions.

It is not compatible with smartwatches that run Wear OS by Google.

• Check here to see if the app is compatible with your smartphone version and model.

• Wait about two minutes after the update has failed.
  While charging the device, place your smartphone near the device and launch the app.
  The app will automatically launch the update screen.
  Next, follow the instructions on the app screen and tap the [OK] button to try updating again.