4.1 based on 1,468 customer reviews
408
156
64
87
Excellent
Good
Good
Good
Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
1,520 Customer Reviews
tv and all around sound review
80 cm (32") 10/08/2026 by Trawlerman (United Kingdom) Verified Purchaser Verified
I purchased this TV, plus a sound bar, TV stand, and table for the entire suite. The TV is very good although I cannot get rid of the margins top and bottom on the TV when playing films ect. The Aspect control through the picture menu is rubbish and there is little help from Sony who I contacted. Seems we have to live with it which is disappointing. The all round sound is very good.
Rather disappointing
80 cm (32") 07/08/2026 by Crichard (United Kingdom) Verified Purchaser Verified
This TV has a good picture and acceptable sound. On the other hand it has been troublesome to set up apps and seems to drop the Internet connection frequently. It has had to be factory reset once to get the apps working again and is now connected to the router with an Ethernet cable in an attempt to reduce Internet dropouts. The previously used, very cheap, Roku plug-in had non of these problems. Both receivers were a few centimetres from the wireless router. The Android operating system seems sluggish compared to the Roku.
Hi,
Thank you for your feedback.
We are happy to hear that you are enjoying the picture and sound of your KD-32W800. Yet, we're sorry to hear that you're facing difficulties with the internet connection.
Please make sure to follow the steps in this link to connect your TV to the internet correctly: https://cutt.ly/myardsyD
If the issue remains, please follow the steps below and try again:
1. Disconnect all externals (e.g., Sky box, Ariel cable, HDMI cables, USB, etc.).
2. Unplug the TV from the mains and leave it for 1 minute and then plug it back.
3. Make sure the software is updated using this link: https://cutt.ly/PyaraTss
4. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [Cached data] → then select [Yes].
5. Perform a factory data reset: https://cutt.ly/Te8KAecf
Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser).
Ismail @Sony Support UK
80 cm (32") 07/08/2026 by Bean man (United Kingdom) Verified Purchaser Verified
TV OK so far but very upset to find that if I had bought this TV from a supplier other than Currys I would have had a 5 year Sony warranty rather have to pay for Currys cover. Cannot understand and feel have been mis sold.
Hi,
Thank you for your feedback.
We’re sorry for the inconvenience caused. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
Please contact us using the details provided at the following link for assistance. We would be happy to provide the necessary support: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Good sound
80 cm (32") 05/08/2026 (United Kingdom) Verified Purchaser Verified
Bought today for 5/8/26 .................................. .......
Excellent
Excellent
Excellent
Good
Very happy so far
80 cm (32") 03/08/2026 by bulldog Drummond (United Kingdom) Verified Purchaser Verified
Very Happy so far. Very Happy so far. Very Happy so far
Excellent
Good
Excellent
Average
Fantastico
80 cm (32") 03/08/2026 by FJVM (Spain) Verified Purchaser Verified
Fantástica calidad de imagen colores y sonido sorprendentes
Translation currently unavailable, please try again
Alain
80 cm (32") 02/08/2026 by Picosio (France) Verified Purchaser Verified
Ras très bon produit je recommande Sony pour les televiseur
Excellent
Excellent
Excellent
Excellent
Translation currently unavailable, please try again
slow remote bad usb recording
80 cm (32") 26/07/2026 by bob 999 (United Kingdom) Verified Purchaser Verified
good tv spoilt by a remote control with small buttons and when a button is pressed it takes tv 1-2 seconds to respond,i tried using the remote from my 55 inch bravia and it worked perfectly,also usb recording i connected a new usb/ssd drive, followed on screen instructions and formatted drive when i tried to record tv tells me disc is not ready,on screen menu does not allow me to reformat drive,£40.00 wasted on a drive,beware.
Good
Good
Good
Fair
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying your KD-32W800! Yet, we're sorry to hear that you're facing difficulties with recording.
You can learn more about recording programmes from the following link: https://cutt.ly/gyieyWh1
Additionally, we appreciate your feedback regarding the remote-control buttons. Hearing from our customers helps us continuously improve our products to align with your preferences.
Rest assured that we've raised it to the concerned team for future consideration.
Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW (Please copy and paste the links in your browser).
Ismail @Sony Support UK
Love the picture
80 cm (32") 26/07/2026 by HazzaL (United Kingdom) Verified Purchaser Verified
Bought to replace a 14 yr old 32" Sony Bravia. Excellent picture and sound. Less black surround from the body of the TV so more modern. Like being able to connect TV to the Internet- unlike old one.
Sony miles better than Samsung for picture!
80 cm (32") 26/07/2026 by Trimley61 (United Kingdom) Verified Purchaser Verified
I bought the Sony tv on recommendation as my brother always has Sony. I had a nearly new Samsung tv but I have found all the cheaper Samsung tvs suffer with pixel movement in the dark areas and artificial looking colours. The Sony is miles better and the construction of the cabinet much bette too. . The feet on the Sony fit much better than the Samsung whose feet have to be tightened so much you think you are going to break off the screw heads. Sony good quality all round. And I have heard from tech friends that the Siny sets last much longer than the budget ones as the components dont fail so quickly and are made to last!
Excellent
Average
Good
Good
Hi,
Thank you for your feedback.
We are happy to hear that you are enjoying your KD-32W800, and happy with the quality we always aim to deliver!
We hope you continue to enjoy it for years to come!
Furthermore, if you need any further assistance, feel free to contact us using this link: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser)
Ismail @Sony Support UK
Great features
80 cm (32") 24/07/2026 by Robert370 (United Kingdom) Verified Purchaser Verified
I bought this to replace earlier model without smart option
Excellent
Excellent
Excellent
Excellent
Easy to navigate
80 cm (32") 23/07/2026 by Artone (United Kingdom) Verified Purchaser Verified
Very pleased with my purchase and the picture quality.
Excellent
Excellent
Excellent
Excellent
Maurice E Newbolt
80 cm (32") 22/07/2026 by Newbloty (United Kingdom) Verified Purchaser Verified
I purchased this TV replace a 24 inch TV for use in my study.
Good
Good
Good
Average
Hi,
Thank you for your feedback.
We're happy to hear that you decided to choose Sony! We hope you're enjoying your KD-32W800.
Furthermore, if any assistance is needed, do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the link into your browser).
Menna @Sony Support UK
Great Features
80 cm (32") 21/07/2026 by Kink123 (United Kingdom) Verified Purchaser Verified
I Purchased this TV and am delighted with the picture quality.
Excellent
Excellent
Excellent
Excellent
Disappointed
80 cm (32") 21/07/2026 by Rodhan (United Kingdom) Verified Purchaser Verified
A disappointed. Had to use two remote controls to switch on and quite slow. Difficult to see whether the TV is on or off tiny white light at the bottom which you can hardly see.
Hi,
Thank you for your feedback.
We’re sorry to hear that your KD-32W800 takes a long time to switch on. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
Please follow the instructions at this link to improve the overall TV performance: https://cutt.ly/Xtrtrdce
If the issues persist, follow the below steps:
1. Disconnect all the external devices from the TV.
2. Unplug the TV from the mains and leave it for 1 minute and then plug it back.
3. Update the software by following the steps at this link: https://cutt.ly/KrcuffSk
4. Perform factory data reset: https://cutt.ly/xrcugqLE
And you can also use the following link to help you with the initial setup afterwards: https://cutt.ly/SrcuhqKd
The voice remote controller comes with enhanced smart TV functionalities, including voice commands, which can be used to control various aspects of the TV and connected devices using the built-in microphone for voice control. The standard remote control includes essential buttons and more functions.
You can also find more about the functions of the remote controllers here: https://cutt.ly/qrbeieCA
We also appreciate your feedback regarding the TV LED. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser)
Nadine @Sony Support UK
Great features
80 cm (32") 18/07/2026 by Chatabox (United Kingdom) Verified Purchaser Verified
Purchased only yesterday very happy with product and quality
Hi,
Thank you for your feedback.
We are happy to hear that you are enjoying your KD-32W800, and happy with the quality we always aim to deliver!
We hope you continue to enjoy it for years to come!
Furthermore, if you need any further assistance, feel free to contact us using this link: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser)
Ismail @Sony Support UK
Disappointing result
80 cm (32") 18/07/2026 by B2012 (United Kingdom) Verified Purchaser Verified
When I bought the product from a retailer, I was told that I could jump between channels. However, after setting up the product, everything else was as good as I had expected, but I couldn't jump between channels. Looking up on YouTube, it was shown that it could, but when asking the company it said it couldn't which was very disappointing.
Excellent
Excellent
Excellent
Excellent
Hi,
Thank you for your feedback.
We're sorry to learn that you're experiencing difficulties with switching channels on your KD-32W800.
You can learn more about how to switch between channels from the following link: https://cutt.ly/XytqVYvl
Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links in your browser).
Ismail @Sony Support UK
Sony bravia
80 cm (32") 14/07/2026 by GMIN (France) Verified Purchaser Verified
Belle qualité d'image et de son mais un peu long à l'initiatialisatiin et aux changements de chaîne.
Translation currently unavailable, please try again
Buon tv di piccole dimensioni quello che serviva
80 cm (32") 12/07/2026 by Enry57 (Italy) Verified Purchaser Verified
A mia oppinioneManca una gestione piu semplice della registrazione senza dover passare per forza dalla lista programmazione, per il resto titto a posto
Good
Average
Excellent
Good
Translation currently unavailable, please try again
Disappointed with online service.
80 cm (32") 12/07/2026 by bossy8spud4 (United Kingdom) Verified Purchaser Verified
I bought this on June 23rd. from Liverpool store. Spent two days trying to get through to Customer Service because I was having trouble with the remote control - severe arthritis in my fingers, buttons are very small. Never got an answer. Visited store, booked appointment for technician, came out 2nd. July. Charged £49.99 for the pleasure. Then I find set doesn't have Text. Disgusting online service, wasted hours of my time waiting for a answer to my phone calls, Technical Department said they would phone back, didn't happen. Furious at having to watch a 17 inch screen when I borrowed set from friend to watch World Cup. Messaged you regarding refund of the setting up fee. Surprise, surprise - still waiting for an answer
Average
Average
Good
Poor
Hi,
Thank you for your feedback.
We're sorry to hear that the KD-32W800 didn't meet your expectations. This is not the experience we aim to provide, as we continuously strive to deliver the best quality possible.
You can enable the subtitles on your TV by following the steps here: https://cutt.ly/hyrfc53e
Additionally, we appreciate your feedback regarding the buttons of the remote control. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
Furthermore, regarding your refund request, please reach out to us directly using the following link and provide us with your order number so that we can offer the needed support: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser).
Menna @Sony Support UK
class features
80 cm (32") 12/07/2026 by mare2 (United Kingdom) Verified Purchaser Verified
love my new Sony tv easy to operate brilliant signal
Excellent
Excellent
Excellent
Good
Bien
80 cm (32") 10/07/2026 by Annemasse joel (France) Verified Purchaser Verified
Très bon produit facle a utiliser très beau tv …..
Excellent
Excellent
Excellent
Excellent
Translation currently unavailable, please try again
Cheap is not necessarily Cheerful.
80 cm (32") 06/07/2026 by JayCee65 (United Kingdom) Verified Purchaser Verified
I bought it to replace a 13 year old Bravia, the image is better but the Bravia was more user friendly. It's OK, a bit slow in responding to commands from the remote and I'm not enamoured with all the Google nonsense. Wish I'd gone for the LG set instead.
Hi,
Thank you for your feedback.
We’re sorry to hear that switching between channels is slow. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
Please follow the instructions outlined at this link and test again: https://cutt.ly/Lr0gyUKX
If the issues persist, follow the below steps:
1. Disconnect all the external devices from the TV.
2. Unplug the TV from the mains and leave it for 1 minute and then plug it back.
3. Update the software by following the steps at this link: https://cutt.ly/KrcuffSk
4. Perform factory data reset by following the steps at this link: https://cutt.ly/xrcugqLE
And you can also use the following link to help you with the initial setup afterwards: https://cutt.ly/SrcuhqKd
You can also set up the TV as a basic TV instead of a Google TV by following the steps here: https://cutt.ly/eyqZFaQa
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser)
Nadine @Sony Support UK
Good tv for older people.
80 cm (32") 06/07/2026 by Pam55 (United Kingdom) Verified Purchaser Verified
Only a couple of weeks with this product but so far very happy. Picture is very clear and we are gradually coming to terms with all the features and understanding the remote control buttons. Grandchildren are a great help with this.
Excellent
Excellent
Excellent
Good
Great picture and sound
80 cm (32") 04/07/2026 (United Kingdom) Verified Purchaser Verified
This TV has a great picture and sound. Navigation through channels and apps is getting much easier with practice.
Hi,
Thank you for your feedback.
We are happy to hear that you are enjoying your KD-32W800, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come!
Furthermore, we recommend using our online help guide, as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the KD-32W800 settings, features, and menu options: https://cutt.ly/kyqopqrg
You can also reach the same user guide by pressing the help button on the remote control of the TV.
Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links in your browser).
Ismail @Sony Support UK
Excellent value.
80 cm (32") 02/07/2026 by John 3333 (United Kingdom) Verified Purchaser Verified
I bought this TV a few weeks ago. It's simple to set up, and very easy to use. It's full of up to date tech features if you want to make use of them, but if you don't, then it's a nice, easy, traditional telly if you want it to be. The picture is incredibly clear, and the colour is fantastic. This TV is brilliant value for money, and I'm very pleased with the purchase.
Excellent
Excellent
Excellent
Excellent
Lovely TV set!
80 cm (32") 01/07/2026 by Square eyes 431 (United Kingdom) Verified Purchaser Verified
A very nice TV that does all that I expect it to. Thank you!
Excellent
Excellent
Excellent
Excellent
Simplement tv
80 cm (32") 01/07/2026 by Steph62 (France)
J ai acheté ce téléviseur tombé en panne pris en charge sav darty sinon téléviseur simple belle qualité d image
Good
Good
Good
Good
Translation currently unavailable, please try again
Brill
80 cm (32") 01/07/2026 by aliceuk (United Kingdom) Verified Purchaser Verified
excellent sound and vision but remote control hard to follow the first time to use.
Excellent
Excellent
Excellent
Good
Excellent
80 cm (32") 30/06/2026 by Wolve (United Kingdom) Verified Purchaser Verified
Excellent product easy to set up and easy to use super
Excellent
Excellent
Excellent
Excellent
Schnelle Installation
KD-32W804 27/06/2026 by Wolf K (Germany) Verified Purchaser Verified
Gekauft an die Wand gehängt läuft super schnelle und einfache Einrichtung Schade da Sender löschen nicht mehr geht da muss man dann auf überspringen gehen ist dann aber blöd mit verschieben war bei den Vorgängern anderst gewöhnt man sich aber auch daran.ist jetzt mein vierter Sony jederzeit gerne wieder.
Good
Good
Excellent
Excellent
Translation currently unavailable, please try again
Perfect toestel
KD-32W804 25/06/2026 (Netherlands) Verified Purchaser Verified
Perfect toestel, alleen zou de gebruiksaanwijzing in wat groter letter formaat gedrukt kunnen worden!
Excellent
Average
Good
Good
Translation currently unavailable, please try again
Amazing.
80 cm (32") 24/06/2026 by Sabian (United Kingdom) Verified Purchaser Verified
Amazing TV. Fastest to set up ever!! Picture and sound quality brilliant.
Excellent
Excellent
Excellent
Excellent
Fabulous TV
80 cm (32") 23/06/2026 by mbarnes (United Kingdom) Verified Purchaser Verified
I bought this Sony TV a couple of weeks ago. It’s a Sony TV what else is needed!
Excellent
Excellent
Excellent
Excellent
Blij
80 cm (32") 23/06/2026 by Hanna Jo (Netherlands) Verified Purchaser Verified
Prima tv. Ben een fan van de sony bravia. Mooie kleuren, prima formaten. Blij met de nieuwe tv.
Excellent
Good
Good
Good
Translation currently unavailable, please try again
Décevant
80 cm (32") 23/06/2026 by Dan6691 (France) Verified Purchaser Verified
Produit acheté il y a 3 semaines, réglage image médiocre et relativement compliqué, son mauvais quelque soit la proposition de réglage. TV d'appoint dans une petite pièce.
Average
Average
Good
Average
Translation currently unavailable, please try again
Great value and top quality
80 cm (32") 22/06/2026 by Wee Lad (United Kingdom) Verified Purchaser Verified
I bought this TV AND I AM MOST IMPRESSED with the quality of the picture and the sound which is very clear indeed. Not many companies offer a 5year warranty on a 32 inch tv I could not find any other. First class product
Excellent
Excellent
Excellent
Excellent
So far so good
80 cm (32") 21/06/2026 by Nita77 (United Kingdom) Verified Purchaser Verified
Getting used to using new TV, so far so good. Only grumble is small button size & closeness on remote, resulting wrong buttons being pressed numerous times!
Excellent
Good
Excellent
Good
Hi,
Thank you for your feedback.
We’re happy to hear that you're enjoying your KD-32W800. Yet, we're sorry to hear that the design of the remote control didn't meet your expectations. This is not the norm, as we strive to deliver the best quality possible.
We appreciate your feedback. Hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration.
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser)
Nadine @Sony Support UK
Smart Tv Sony Bravia
80 cm (32") 17/06/2026 by Pierg56 (Italy) Verified Purchaser Verified
Ho ricomprato un televisore Sony Bravia smart,dopo averlo avuto per tanti anni normale no smart. Contento del prodotto sia prima sia adesso col nuovo modello.
Excellent
Good
Good
Excellent
Translation currently unavailable, please try again
Good TV
80 cm (32") 17/06/2026 by THEB (United Kingdom) Verified Purchaser Verified
A good small TV for the kitchen. The only criticism is that the on/off light at the front is very faint & you can't really tell if the set is on or off so you really have to be right up close when you switch it on.
Excellent
Excellent
Good
Excellent
Good
80 cm (32") 16/06/2026 by Boots22 (United Kingdom) Verified Purchaser Verified
I'm glad I bought this TV, it does the job and good colour
difficile mise en route
80 cm (32") 16/06/2026 by aqui40 (France) Verified Purchaser Verified
Bonne qualité image et son mais la mise en route n'est pas facile
Excellent
Excellent
Excellent
Average
Translation currently unavailable, please try again
Another great Sony Bravia TV
80 cm (32") 15/06/2026 by Prllap (United Kingdom) Verified Purchaser Verified
Always buy Sony TV's and needed to replace a much older one . It's an occasional use tv not main room. Fairly straightforward to set up.and has good sound and colour.
Excellent
Excellent
Excellent
Excellent
topper
KD-32W804 15/06/2026 by Tess 11062020 (Netherlands) Verified Purchaser Verified
makkelijke installatie en werkt perfect inclusief de chromecast
Translation currently unavailable, please try again
Sehr schlecht
80 cm (32") 13/06/2026 by mani 11 (Germany) Verified Purchaser Verified
Sender Installiert und die ersten 15 Programmplätze blieben leer. Auch nach zurücksetzen in den Werkszustand und erneutem Installieren das selbe Problem. Des weiteren lassen sich die Sender nicht verschieben.
Average
Average
Good
Fair
Translation currently unavailable, please try again
Very pleased.
80 cm (32") 12/06/2026 by Kim2410 (United Kingdom) Verified Purchaser Verified
Very pleased with this Sony Bravia. A great, clear and sharp picture and the TV was very easy to set up.
Excellent
Good
Excellent
Excellent
Une bonne télé pour une chambre
80 cm (32") 08/06/2026 by Xavier1966 (France) Verified Purchaser Verified
Possédant déja une télévision SONY BRAVIA me donnant pleinement satisfaction, j'ai opté pour un modèle 32" pour équipé une chambre en bénéficiant d'une connexion wifi pour avoir les éléments identiques au salon. Installation et configuration simple et rapide. Une très belle qualité d'image . Seul petit bémol , le chargement au démarrage de la télé un peu long .
Excellent
Excellent
Excellent
Excellent
Translation currently unavailable, please try again
Great TV
80 cm (32") 08/06/2026 by Kevin1962 (United Kingdom) Verified Purchaser Verified
Great TV, bought to replace an older Sony Bravia. My only criticism is that there is no Scart input
TV
80 cm (32") 08/06/2026 by Stoat (United Kingdom) Verified Purchaser Verified
I bought the Tv a few weeks ago the sound an picture are great. I was told you could get an extended warranty with it. I filled the warranty page on line dose this automatically mean you havean extended warranty. Regards Steve
New TV
80 cm (32") 06/06/2026 by Vpty (United Kingdom) Verified Purchaser Verified
We bought our TV a couple of weeks ago and are very pleased with it
Excellent
Excellent
Excellent
Excellent
Very good product
80 cm (32") 04/06/2026 by fussbot (United Kingdom) Verified Purchaser Verified
Very pleased with the build of the TV + the quality of the picture
Excellent
Excellent
Excellent
Excellent
Very good TV
80 cm (32") 04/06/2026 by Lynn 1 (United Kingdom) Verified Purchaser Verified
Bought TV on 5/5 2026. Having problems applying for 5 year guarantee Receipt phone number wrong - changed to 07743702045
Hi,
Thank you for your feedback.
We're sorry to hear that you're experiencing difficulties registering the extended warranty for your KD-32W800.
You can easily register your TV for the 5-year extended warranty using the following link: https://cutt.ly/1tGaeXjg
Also, please make sure to register the 5-year warranty within 90 days of the purchase date.
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser)
Nadine @Sony Support UK
Great Features
80 cm (32") 01/06/2026 by Heli87 (United Kingdom) Verified Purchaser Verified
Easy to operate and set-up. Good picture quality. Good size
Excellent
Excellent
Excellent
Excellent
Good TV but complicated choices of picture setting
80 cm (32") 01/06/2026 by bw2976 (United Kingdom) Verified Purchaser Verified
Bought this recently. Am still finding way round various picture and sound settings. Very complicated to make correct choice for best picture - lots of selections to make. Feel that picture is not as good as my previous 8 year old, inexpensive Hitachi TV was. Possibly because I still haven't found the correct adjustments. On the whole satisfied with TV.
Good
Excellent
Excellent
Average
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying your KD-32W800. Yet, we're sorry to learn that you're facing difficulties with the settings of the TV.
Please feel free to use our online help guide, as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the KD-32W800 settings and features: https://cutt.ly/kt0kS0V2
You can also reach the same user guide by pressing in help button on the remote control of the TV.
Additionally, you can learn more about how to adjust the picture settings to your desired options here: https://cutt.ly/Qt0kD8JP
And for advanced picture settings, you can check this link: https://cutt.ly/Kt0kGwsx
Furthermore, you can adjust the sound quality to meet your preferences, following the steps here: https://cutt.ly/Ot0kHrFn
For advanced sound settings, feel free to follow the steps here: https://cutt.ly/ut0kHxDf
Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser).
Menna @Sony Support UK
Better than LG
80 cm (32") 31/05/2026 by agr56 (United Kingdom) Verified Purchaser Verified
purchased to replace a similar LG product, Vast improvement, much better tv.
Excellent
Excellent
Excellent
Excellent
Parfait
80 cm (32") 30/05/2026 by Berphi (France) Verified Purchaser Verified
Le téléviseur est conforme à mes attentes. Très belles images
Excellent
Excellent
Excellent
Excellent
Translation currently unavailable, please try again
Brilliant make
80 cm (32") 29/05/2026 by Buzybee (United Kingdom) Verified Purchaser Verified
I needed a new 32” tv for my bedroom and there aren’t many makes that make that size. Fortunately for me Sony do and I have always had Sony TV’s for all rooms and I have not been disappointed. My last tv lasted 16 years so I hope this one does as well. Same quality as always and not expensive.
Mrs
80 cm (32") 29/05/2026 by Spally (United Kingdom) Verified Purchaser Verified
Difficult to register 5 year guarantee, not sure if registered now
Hi,
Thank you for your feedback.
We’re sorry to hear that you're facing difficulties registering your 5-year warranty. This is not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
You can register your 5-year warranty using the following link: https://cutt.ly/WtRqJi6F
If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser)
Nadine @Sony Support UK
Excellent TV for the money.
80 cm (32") 28/05/2026 by JohnM36 (United Kingdom) Verified Purchaser Verified
We bought this as a second TV and am delighted with the picture and sound quality. It was simple to set up and is light weight and easy to move.
Excellent
Excellent
Excellent
Excellent
Sony Bravia
80 cm (32") 27/05/2026 by Chrissie73 (United Kingdom) Verified Purchaser Verified
I bought this a few weeks ago. Picture sharp but having a problem with the sound. Doesn’t always come on first time.
Excellent
Good
Excellent
Good
Hi,
Thank you for your feedback.
We're happy to hear that you're enjoying the picture quality of your KD-32W800. Yet, we're sorry to learn that you're facing a sound issue with your TV.
Please try the steps here and test again: https://cutt.ly/Tt1gNWvP
If the issue remains, try the steps below:
1. Disconnect all externals (e.g., Sky box, Ariel cable, HDMI cables, USB, etc.).
2. Unplug the TV from the mains and leave it for 1 minute, and then plug it back in.
3. Make sure the software is updated using this link: https://cutt.ly/4t1gMlnz
4. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [Cached data] → then select [Yes].
5. In case the issue persists, perform a factory data reset by following the steps here: https://cutt.ly/Bt1gMGtY
Furthermore, if you need any further assistance, feel free to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser).
Menna @Sony Support UK
Good range of features
80 cm (32") 26/05/2026 by LL47 (United Kingdom) Verified Purchaser Verified
This is my 2nd Sony 32inch, and is the perfect size for the bedroom(1st one in the kitchen), picture and sound is very good, I've always used Sony in the past, there products are great quality and are built to last.
Excellent
Excellent
Excellent
Excellent
Sony 32w 800
80 cm (32") 25/05/2026 by Nigel6758 (United Kingdom) Verified Purchaser Verified
Great TV . Like it so much bought 3 Great pictures and sound . Ideal for bedroom ,
Very disappointing
80 cm (32") 21/05/2026 by Kemp34 (United Kingdom) Verified Purchaser Verified
I found the initial installation over complicated and long winded. Trying to get the right colour balance was impossible. Despite trying every combination and even resetting it twice, the colours are either harsh and garish or dull. I will never buy a Sony TV again.
Poor instructions
80 cm (32") 18/05/2026 by Scrufbag (United Kingdom) Verified Purchaser Verified
Very scant instructions. Will not set to my region. Get no signal message but then works via DVD which must have a signal. Switches chanel at random.
Average
Average
Good
Fair
Hi,
Thank you for your feedback.
We’re sorry to hear that you're experiencing difficulties with the instructions for your KD-32W800. This is not the experience we aim to provide, as we continuously strive to deliver the best possible quality.
It's worth to mention that Sony is complying with new EU regulations along with our Road to Zero approach to cut down on electronics waste: https://cutt.ly/Or1k7S4k
However, you can explore the TV features using the online manual guide as it's comprehensive and thorough, which helps you to adjust the settings up to your liking at this link: https://cutt.ly/ItnJfjNL
Also, you can find more about the setup process at the following link: https://cutt.ly/SrcuhqKd
Regarding the "no signal" message, please follow the steps at this link and test again: https://cutt.ly/ZtB2TI4Z
If the issue remains, please follow the steps below:
1. Disconnect all the external devices from the TV.
2. Unplug the TV from the mains and leave it for 1 minute, and then plug it back.
3. Update the software by following the steps at this link: https://cutt.ly/KrcuffSk
4. Perform factory data reset: https://cutt.ly/xrcugqLE
And you can also use the following link to help you with the initial setup afterwards.
https://cutt.ly/SrcuhqKd
Moreover, if you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser)
Nadine @Sony Support UK
Parfait
80 cm (32") 14/05/2026 by Lilou12 (France) Verified Purchaser Verified
J'ai cette tv depuis presque 2semaines, elle a de belles couleurs et un son de qualité.
Excellent
Excellent
Excellent
Excellent
Translation currently unavailable, please try again
superbe image
80 cm (32") 14/05/2026 by jackyno (France) Verified Purchaser Verified
nouvel appareil acheté en remplacement d'un sony de 2021
Excellent
Average
Good
Good
Translation currently unavailable, please try again
Buon audio e belle immagine, gestione canali compl
80 cm (32") 13/05/2026 by PaoloVit (Italy) Verified Purchaser Verified
dall'acquisto il prodotto corrispondeva alle mie aspettative per l'audio e la qualità dell'immagine. L'unica parte insufficiente è la gestione dei canali inesistente. Se si vuole cambiare l'ordine dei canali il solo modo, almeno da quello che ho scoperto, è inserirli nella lista di preferiti che non permette di selezionare al di fuori di essa. La modalità per il passaggio dai preferiti alla lista canali generale è piuttosto farraginosa
Good
Good
Excellent
Average
Translation currently unavailable, please try again
Ciao Paolo, ti ringraziamo per aver condiviso la tua recensione e per aver scelto Sony. Siamo lieti che il prodotto abbia soddisfatto le tue aspettative in termini di qualità audio e immagine. In merito alla gestione dei canali, comprendiamo la tua osservazione: attualmente, l’organizzazione e la personalizzazione dei canali possono risultare meno intuitive, in quanto la gestione principale avviene tramite la lista dei preferiti. Il tuo feedback è molto importante per noi e verrà condiviso con il team competente, al fine di migliorare l’esperienza d’uso nei futuri aggiornamenti o sviluppi di prodotto.
Sami @Sony Support IT
Average
80 cm (32") 12/05/2026 by tedandkath (United Kingdom) Verified Purchaser Verified
Slow response to remote control. OK but wouldn't buy another.
Average
Fair
Average
Fair
Hi,
Thank you for your feedback.
We're sorry to hear that the KD-32W800 didn't meet your expectations. This is not the experience we aim to provide, as we continuously strive to deliver the best quality possible.
Please try the steps here ans test again: https://cutt.ly/AtVg919M
If the issue remains, try the steps below:
1. Perform troubleshooting steps for the remote control, following the steps here: https://cutt.ly/otVg4wYT
2. Disconnect all externals (e.g., Sky box, Ariel cable, HDMI cables, USB, etc.).
3. Make sure the software is updated using this link: https://cutt.ly/mtVg8OL1
4. Remove the cached data: Press HOME, then select [Settings] → [Storage and Reset] → [Internal storage] → [Cached data] → then select [Yes].
Furthermore, if you need any further assistance, do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Please copy and paste the links into your browser).
Menna @Sony Support UK